Company Description
Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.
Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Bay Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.
Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.
Job Description
We’re looking for an Assistant Outlet Manager to support the day-to-day running of our two AA Rosette Restaurant, St Andrews Bay Clubhouse & Grill - serving the finest Scottish steak and seafood.
Working alongside our senior F&B team, you’ll take the lead on shift, ensuring smooth service, motivated teams and exceptional guest experiences in a fast-paced, high-quality environment.
The Role
This is a hands-on leadership position where you’ll take full responsibility for the outlet during your shift - from team coordination to guest experience.
Beyond service, you’ll also play a key role in the ongoing success of the outlet, supporting with rotas, training, stock control and driving sales initiatives.
What You’ll Be Doing
- Leading the outlet during service, allocating duties and ensuring smooth, efficient operations
- Delivering exceptional, personalised service and anticipating guest needs
- Supporting with rota planning, team scheduling and departmental organisation
- Driving team engagement through training, coaching and sales incentives
- Managing stock control, ordering and ensuring accurate charging procedures
- Maintaining high standards of cleanliness, hygiene and presentation across all areas
- Handling guest feedback and resolving any issues with professionalism and care
- Supervising the setup and flow of service to ensure every table receives a seamless experience
Qualifications
About You
- Experience in a supervisory or management role within a quality F&B environment
- A natural leader who thrives in a busy, service-led setting
- Passionate about delivering outstanding guest experiences
- Highly organised, with strong attention to detail
- Confident managing teams, stock and operational responsibilities
- Positive, proactive and calm under pressure
Why Fairmont St Andrews?
- Work in one of Scotland’s most iconic 5★ resorts
- Be part of a supportive, professional F&B team
- Opportunities to develop your career within Fairmont & Accor
- A fast-paced, rewarding role where you can truly make an impact
If you’re ready to step up, lead from the front and be part of a high-performing team, we’d love to hear from you.
Additional Information
Competitive salary and annual leave entitlement
Friends & Family rates across Fairmont and Accor hotels worldwide
Discounts on food and beverage across all our outlets
Complimentary meals on duty
Complimentary Spa and Leisure access
Wellbeing and colleague support programmes
Complimentary Golf access
Ongoing training and professional development opportunities
