Assistant One Touch Manager job in Sofitel Sydney Darling Harbour, Sydney, AU

__vacancyopjusttionswidget.opt-Job Schedule__ Full-Time

__vacancyopjusttionswidget.opt-Job Type__ Permanent

__vacancyopjusttionswidget.opt-Brands__ SOFITEL

__vacancyopjusttionswidget.opt-Job Category__ Rooms

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Company Description

Live the French Way. Discover the Sofitel Darling Harbour.

Outstanding people make it all happen and we are committed to creating an energising, rewarding and exciting work environment. Become part of a culture that is dedicated to executing exceptional luxury experiences for our guests.

Job Description

Ensure the smooth running of the day-to-day operations for the One Touch Service Department.
Ensure that the link between our guests and the hotel operation is always maintained.
Direct the team to ensure exceptional customer service is delivered at all times.
To fully utilise the hotel’s guest request logging systems, ensuring that all guest requests are met within established time frames

Benefits, Rewards, Motivations

Industry benefits worldwide on accommodation, dining and lifestyle services.
Access to daily discounted coffee and Ambassador dinning menu.
A unique training platform to enhance your skills and knowledge.

Qualifications

Previous supervisory experience in Front Office.
Guest centric and always display an enthusiastic attitude.
Outgoing personality and service-minded.
Ability to work under pressure.
Ability to delegate.
Sensitive to human and cultural differences.
Excellent English as a second language, knowledge of another language advantageous
Always displays a professional appearance, representing our Sofitel brand.
Ability to work a rotating roster including weekends & public holidays.

If you share our passion for hospitality, service excellence, innovation and drive, we would love to hear from you!

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Please note that full AU working rights are required for this role.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US

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