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  1. Full-Time
  2. Permanent
  3. PULLMAN
  4. Food & Beverage

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Pullman Chennai Anna Salai, Chennai, India

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REF72390D

Assistant Manager - IRD - Pullman Chennai Anna Salai

Region

MEA SPAC


Company Description

Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations.


Job Description

 Operations

  • Ensures guests are well looked after, from the moment they arrive to the time they leave
  • Enquires whether guests are satisfied  with the IRD experience
  • Offers attentive service to guests, adapting to any constraints
  • Establishes good relations with guests, offering advice and fostering customer loyalty
  • Ensures guests are well looked after, from the moment they arrive to the time they leave
  • Enquires whether guests are satisfied  with the IRD experience
  • Offers attentive service to guests, adapting to any constraints
  • Establishes good relations with guests, offering advice and fostering customer loyalty

Financial

  • Takes part in inventories and manages stocks under his/her responsibility
  • Increases revenue for the point of sale through additional sales techniques
  • Prepares and analyses financial reports/results and implements corrective actions as necessary
  • Manages the outlet cost in accordance with the expense budgets and insures efforts to reduce costs and expenses without compromising on quality.
  • Ensures strict adherence to Outlet Internal bill settlement policy, as per the company/hotel guidelines.

Other Responsibilities

 

  • Maintain complete knowledge of all food & beverage services, contents &preparation methods, outlets and hotel services/features
  • Be well versed in hotel fire & life safety/emergency procedures
  • Attend all briefings, meetings and trainings as assigned by management
  • Report for duty on time wearing clean and complete uniform at all times
  • Maintain a high standard of personal appearance and hygiene at all times
  • Perform other reasonable duties assigned by the Management of the Hotel

Main Complexity/Critical issues in the Job

  • Managing multiple events with highest levels of proficiency.

Qualifications

  • Degree in Hotel Management/ any other graduate
  • Additional certification(s) in Food & Beverage will be an advantage
  • Good reading, writing and oral proficiency in English language
  • Ability to speak other languages and basic understanding of local languages will be an advantage
  • Minimum 1 year of relevant experience in a similar capacity
  • Working knowledge of MS Excel, Word, & PowerPoint

Additional Information

  • WHAT IS IN IT FOR YOU:
  • Come As You Are
  • Work With Purpose
  • Grow, Learn and Enjoy
  • Explore Limitless Possibilities

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US