Assistant Restaurant General Manager - Seabird

We are looking for an Assistant Restaurant General Manager to be part of our team for The Hoxton, Southwark in our Seabird restaurant.

The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie!

We have 192 bedrooms, 2 restaurants- Albie & Seabird and our first Working From_ location not just in London but Europe!

Albie is our all-day neighbourhood restaurant, serving up familiar classics with a twist, inspired by the diverse international food scene of the surrounding neighbourhood. Seabird is our rooftop restaurant on the 14th floor, boasting an impressive raw bar, London’s longest oyster list and panoramic views of the city.

In Seabird you can enjoy panoramic views in the heart of Southwark. Featuring an array of sea-to-table offerings with Portuguese and Spanish influences.

What you'll do...

• Lead the team by example, keep them involved and motivated; help them feel empowered and supported, confident in providing top Hox experiences for our guests.
• Work closely with the Restaurant General Manager and Head Chef so that front of house and back of house are working smoothly, hand-in-hand.
• Coordinate with Restaurant General  Manager for everyday operation and maintain financial and administrative records.
• Organize the proper incorporation of new employees (schedule training).
• Create a positive team atmosphere among team members, provide feedbacks and coach them regularly.
• Gather customer feedback and recommend improvements.
• Work with the whole F&B team to ensure proper food presentation and proper food-handling procedures.
• Handle guest complaints, ensure satisfaction.
• Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales.

What we're looking for…

• 2 years hotel experience, experience of hotel pre/post-opening would be a plus.
• Technical skills with a strong understanding of best practice hotel operations for the role.
• You are flexible to work on rotative shifts and on weekends.
• Must be fluent in English, additional languages will be highly valuable.
• A balance between a methodical and process-driven approach and flexibility and creativity when it comes to meeting deadlines and finding solutions.
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• You’re looking for a place where you can be you; no clones in suits here.
• You want to be part of a team that works hard, supports each other and has fun along the way.

What’s in it for you…

• Competitive salary
• 28 days holiday (inclusive bank holidays) plus one day per each year of service up to 33 days, pension and life insurance
• Food on us during your shift
• Enjoy a free night at The Hoxton and a meal for two when you first start with us
• Excellent discounts across the global Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Plenty of opportunity to progress and change it up while you’re with us – we’re growing quickly and globally and are part of a diverse family of brands
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
• Time off to volunteer with one of our partner charities
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact
• Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
• Pay if forward, refer a friend and get a bonus on us

More about us…

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.