- Full-Time
- Permanent
- Rooms
- HANDWRITTEN
__jobinformationwidget.freetext.LocationText__
Hotel Woolstore 1888, Sydney - Handwritten Collection, Pyrmont, Australia
__jobinformationwidget.freetext.ExternalReference__
REF50956E
Assistant Manager
Region
MEA SPAC
This vacancy has now expired. Please see similar roles below...
Hotel Woolstore 1888 - Handwritten Collection, one of Sydney’s most distinguished heritage hotels, is seeking an Assistant Manager to join our vibrant front office leadership team. Located in the iconic Darling Harbour, our property seamlessly blends rich history with modern design, offering guests an exceptional experience of industrial-chic interiors enhanced by contemporary and pop art.
Originally built in 1888, Hotel Woolstore 1888 is the fourth oldest among the 21 remaining wool stores in Sydney. This five-level sandstone and brick building has been beautifully transformed into a luxurious hotel, featuring 90 meticulously crafted guestrooms, a multi-award-winning neighbourhood restaurant and bar, and a variety of versatile spaces for meetings and events.
As part of the renowned Accor Group, we are dedicated to providing unforgettable experiences and exceptional service.
We have an exciting opportunity for a passionate and experienced Assistant Manager or Duty Manager to join our front office leadership team. In this role, you will oversee daily operations, guide and support team members, and set the benchmark for exceptional hospitality. You will manage guest inquiries and feedback, encourage open communication, and cultivate a positive work environment.
Responsibilities:
- Oversee daily hotel operations and act as the shift lead.
- Train and support team members, fostering a culture of excellent hospitality.
- Manage guest inquiries and feedback, ensuring top-tier guest recovery.
- Promote open communication and collaboration across departments.
- Inspire and motivate the team, promoting a positive and safe work environment.
- Assist with revenue optimization, including preparing team rosters.
- Support recruitment, training, and development of the Front Office Team.
- Previous leadership experience in a hotel – a strong focus and passion for hotel operations
- Good interpersonal skills with ability to communicate with all types of guests and of team members
- Confident and articulate communicator, negotiator, and relationship builder
- Flexible and able to embrace and respond effectively to change
- Available to work within a rotating roster, including weekends, holidays and nights
Why work for Accor?
Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.
Benefits Your Way
- Immediate access to global accommodation and F&B discounts
- #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
- Recognition of service anniversaries and Accor Tenure Milestones.
Our Commitment to Diversity & Inclusion.
We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US![](https://attraxmedia.azureedge.net/accor/accor-sofitel.jpeg)
Related jobs
Salary
Location
Raffles Singapore, Singapore
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Singapore
Job Category
Rooms
Description
The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incide
Reference
7366fff1-e480-40a1-8222-070dce5ee96c
Expiry Date
01/01/0001
Salary
Location
ibis Strasbourg Centre Historique, Strasbourg, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Strasbourg
Job Category
Rooms
Description
La.e Responsable d’étages intervient dans la gestion administrative et opérationnelle du service des étages (lingerie, chambres, lieux communs). Elle accompagne le personnel chargé de l'entretien dan
Reference
69566282-5139-4c72-8f8d-304681e6b47a
Expiry Date
01/01/0001
Salary
Location
Mercure London Bridge, London, United Kingdom
Experience Level
Associate
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
London
Job Category
Rooms
Description
As our next Reception Team Leader, you…Would describe yourself as a committed manager with human knowledge, a distinct personality and someone who can work in a structured way. In short: You take care
Reference
b9f9ecf5-a3fd-47c0-ace6-15a713705492
Expiry Date
01/01/0001
Salary
Location
Movenpick Resort Al Marjan Island, Ras Al-Khaimah, United Arab Emirates
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Ras Al-Khaimah
Job Category
Rooms
Description
HK Supervisor We are looking for dynamic and energetic Supervisor to join us in our team.What you will be doing:You’ll support the entire housekeeping team in their work and will be paying close atte
Reference
06c3d91d-cf34-42ad-aa8b-29ac9fcceaf0
Expiry Date
01/01/0001
Salary
Location
Mercure Roma Centro Termini, Rome, Italy
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Rome
Job Category
Rooms
Description
Reception Agent First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable exper
Reference
79e9d037-819a-4346-89ce-189536f7fdcb
Expiry Date
01/01/0001
Salary
Location
Novotel York Centre, York, United Kingdom
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
York
Job Category
Rooms
Description
Duties Responsible for the sales and management of all group bookings of 7 rooms or more that do not require catering (with the exception of breakfast).This also includes the management of PCO group b
Reference
18687bb6-0cc3-4bb2-8554-ebf65b9bc708
Expiry Date
01/01/0001
Salary
Location
Hotel Mondial am Dom Cologne - MGallery, Cologne, Germany
Experience Level
Associate
Job Schedule
Full-Time
Brands
M GALLERY
Job type
Permanent
Locations
Cologne
Job Category
Rooms
Description
So machst du unser Haus zu etwas Besonderem …In Deiner Funktion bist Du der Gastgeber und sorgst für einen reibungslosen Ablauf des GastaufenthaltesDu bist in alle Etappen des Gastempfangs involviert
Reference
2ff3cf34-41b4-404f-90a1-e2a10bf81375
Expiry Date
01/01/0001
Salary
Location
Novotel Abu Dhabi Al Bustan, Abu Dhabi, United Arab Emirates
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Abu Dhabi
Job Category
Rooms
Description
Ensure guest history database maintenance systems are in place.Ensure all rooms related areas comply to brand standards.Fluency in Arabic (spoken and written) is required to effectively communicate wi
Reference
64138012-653b-4837-8a5a-dba5e078854e
Expiry Date
01/01/0001
Salary
Location
Alwadi Hotel Doha - MGallery, Doha, Qatar
Experience Level
Associate
Job Schedule
Full-Time
Brands
M GALLERY
Job type
Permanent
Locations
Doha
Job Category
Rooms
Description
To assist the Front Office team with all reception related tasks while focusing on personalized service to the guests. Playing a key role in VIP procedures. Making sure all guests are satisfied with t
Reference
daaeb7c5-9bf8-4a8c-b228-07d6b1b4aad2
Expiry Date
01/01/0001
Salary
Location
Novotel Chennai Chamiers Road, Chennai, India
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Chennai
Job Category
Rooms
Description
Assist guests with check in and checkout, as well as other cashiering duties Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary Welcome guests on
Reference
556989d6-11b7-4117-b9a4-d36b6270a4e2
Expiry Date
01/01/0001