- Full-Time
- Permanent
- Rooms
- HANDWRITTEN
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Hotel Woolstore 1888, Sydney - Handwritten Collection, Pyrmont, Australia
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REF50956E
Assistant Manager
Region
MEA SPAC
This vacancy has now expired. Please see similar roles below...
Hotel Woolstore 1888 - Handwritten Collection, one of Sydney’s most distinguished heritage hotels, is seeking an Assistant Manager to join our vibrant front office leadership team. Located in the iconic Darling Harbour, our property seamlessly blends rich history with modern design, offering guests an exceptional experience of industrial-chic interiors enhanced by contemporary and pop art.
Originally built in 1888, Hotel Woolstore 1888 is the fourth oldest among the 21 remaining wool stores in Sydney. This five-level sandstone and brick building has been beautifully transformed into a luxurious hotel, featuring 90 meticulously crafted guestrooms, a multi-award-winning neighbourhood restaurant and bar, and a variety of versatile spaces for meetings and events.
As part of the renowned Accor Group, we are dedicated to providing unforgettable experiences and exceptional service.
We have an exciting opportunity for a passionate and experienced Assistant Manager or Duty Manager to join our front office leadership team. In this role, you will oversee daily operations, guide and support team members, and set the benchmark for exceptional hospitality. You will manage guest inquiries and feedback, encourage open communication, and cultivate a positive work environment.
Responsibilities:
- Oversee daily hotel operations and act as the shift lead.
- Train and support team members, fostering a culture of excellent hospitality.
- Manage guest inquiries and feedback, ensuring top-tier guest recovery.
- Promote open communication and collaboration across departments.
- Inspire and motivate the team, promoting a positive and safe work environment.
- Assist with revenue optimization, including preparing team rosters.
- Support recruitment, training, and development of the Front Office Team.
- Previous leadership experience in a hotel – a strong focus and passion for hotel operations
- Good interpersonal skills with ability to communicate with all types of guests and of team members
- Confident and articulate communicator, negotiator, and relationship builder
- Flexible and able to embrace and respond effectively to change
- Available to work within a rotating roster, including weekends, holidays and nights
Why work for Accor?
Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.
Benefits Your Way
- Immediate access to global accommodation and F&B discounts
- #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
- Recognition of service anniversaries and Accor Tenure Milestones.
Our Commitment to Diversity & Inclusion.
We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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