Assistant Manager

Hotel Woolstore 1888 - Handwritten Collection, is one of Sydney’s finest heritage hotels. Nestled in the iconic Darling Harbour, our property combines rich history with contemporary design, offering guests a unique experience of industrial-chic interiors adorned with modern and pop art.

Originally constructed in 1888, Hotel Woolstore 1888 is the fourth oldest of the 21 surviving wool stores in Sydney. Transformed into a luxurious hotel, this five-level sandstone and brick building features 90 meticulously designed guestrooms, a multi-award-winning neighbourhood restaurant and bar, and a range of all-inclusive spaces for meetings and events.

As part of the prestigious Accor Group, we are committed to delivering unforgettable experiences and exceptional service.

We have an opportunity for an enthusiastic and experienced Assistant Manager or Duty Manager to join our team in a part-time role. At Hotel Woolstore 1888, we bring a twist to hospitality, always finding new ways to celebrate local culture and spark joy. As the shift lead, you will play a crucial role in overseeing daily operations. You will train and support team members, setting the bar for passionate, genuine, and thoughtful hospitality.

You’ll manage inquiries and feedback, ensuring the highest level of guest recovery, while fostering open communication across departments. Your role will be instrumental in creating a positive work environment by motivating and inspiring the team, and promoting a culture that emphasizes workplace health and safety. You will also assist with revenue optimization, prepare team rosters, and support the recruitment, training, and development of the Front Office Team.

If you are dedicated to delivering exceptional guest experiences and driving operational excellence, we invite you to join our dynamic team at Hotel Woolstore 1888.

• Previous leadership experience in a hotel – a strong focus and passion for hotel operations
• Good interpersonal skills with ability to communicate with all types of guests and of team members 
• Confident and articulate communicator, negotiator, and relationship builder
• Flexible and able to embrace and respond effectively to change
• Available to work within a rotating roster, including weekends, holidays and nights

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

• Immediate access to global accommodation and F&B discounts
• #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
• Recognition of service anniversaries and Accor Tenure Milestones.

Our Commitment to Diversity & Inclusion.

We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.