- Full-Time
- Permanent
- PULLMAN
- Rooms
__jobinformationwidget.freetext.LocationText__
Pullman Auckland Airport, Auckland Airport, New Zealand
__jobinformationwidget.freetext.ExternalReference__
REF39755S
Assistant Manager (Duty Manager) / Assistant Night Manager
Region
MEA SPAC
Te Arikinui Pullman Auckland Airport, located right on the doorstep of Auckland International Airport. With 311 generously appointed guestrooms, the Pullman offers an unparalleled 5-Star Airport Hotel experience that is authentically New Zealand.
From the moment guests step into our informal lobby hub to the panoramic views offered by our rooftop bar and dining area, Te Kaahu beckons a rare opportunity to revel in luxury and soak in the mesmerizing sunset stretching from the Manukau Harbour to the heart of Auckland City.
Te Kaahu, inspired by the spirit of discovery, past, present, and future, promises to be a destination where culinary excellence meets the splendor of New Zealand's rich Māori heritage. We are dedicated to delivering an unforgettable dining journey, one that encapsulates the essence of Aotearoa’s unique culture and breathtaking landscapes.
Are you passionate about empowering & coaching a team to success while ensuring an exceptional guest experience? Do you possess a courageous, uplifting spirit, and a team-oriented attitude? With your upbeat and infectious personality, you will represent the Precinct General Manager or Senior Managers in their absence, ensuring smooth, efficient, and outstanding hotel operations.
- Assist and oversee the day-to-day operations of the Front Office team
- Lead and monitor team members with true leadership ability that motivates and inspires the entire team
- Ensure the smooth and efficient running of the Hotel's operations in the absence of the Precinct General Manager/Senior Managers, maintaining a high level of customer service at all times
- Make decisions that achieve win-win outcomes for both the Hotel and its guests
- Follow Emergency Communication procedures, ensuring that media inquiries are addressed solely by the nominated spokesperson
You must have:
- Must have minimum 1 year experience working as an Assistant Manager (Duty Manager) in a medium to large 5 Star hotel
- Must have a diploma or higher in Hospitality or Tourism Management
- A current and valid Manager's Certificate, and a First Aid Certificate
- Must have a Full New Zealand Drivers License.
- Proven leadership experience in a Front Office operations role
- Proficiency with Microsoft Outlook, Microsoft Office, and Opera
- The ambition as a team leader who develops, drives, and coaches the team, bringing a unique aspect of your individuality into everyday tasks
- Flexibility to work a varied roster, including mornings, nights, weekends, and public holidays
This is a full-time role with guaranteed 40 hours per week, offering a competitive hourly rate range of $31.00 to $34.00, along with Accor's range of global benefits.
- Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
- Work Your Way - Flexibility to ensure a work life balance!
- Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
- Accor's refer-a-friend bonus
- Meals on shift
- Paid Parking at Auckland Airport
- Paid Birthday Leave
- Paid Wellness Leave
- Refer a Friend Incentive
- Accor's Parental Leave Scheme
- Access to our Employee Assistance Program
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Pullman Cairns International, Cairns, Australia
Experience Level
Entry Level
Job Schedule
Casual
Brands
PULLMAN
Job type
Permanent
Locations
Cairns
Job Category
Rooms
Description
Our Housekeeping department plays a crucial role in our hotel's success, with Room Attendants responsible for maintaining the immaculate condition of all rooms. Reporting directly to the Executive Hou
Reference
f78bed62-f63f-48f1-9003-486683ef2290
Expiry Date
01/01/0001
Salary
Location
Novotel Jakarta Mangga Dua Square, North Jakarta, Indonesia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Temporary
Locations
Jakarta
Job Category
Rooms
Description
Conduct daily briefings and ensure that all pertinent information is well received by team membersManage and supervise all tasks of his/her staff to ensure that highest quality service is delivered an
Reference
e7d0a386-b94c-4190-969d-82e4090ae734
Expiry Date
01/01/0001
Salary
Location
Sofitel Wellington, Wellington, New Zealand
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Wellington
Job Category
Rooms
Description
An extraordinary guest experience begins with you. As Guest Experience Manager, you will ensure a warm welcome feeling for our guests as soon as they arrive. This role is paying $32.02 per hour | Full
Reference
f28c54e9-6329-44cc-9d29-401b8a1cce55
Expiry Date
01/01/0001
Salary
Location
Fairmont Palliser, Calgary, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Calgary
Job Category
Rooms
Description
Night Bell person The Night Bell person will represent Fairmont Palliser by providing excellent guest service and will achieve this by having a complete knowledge of all aspects of the position. The
Reference
5bd73545-c07f-4d23-9723-266e6f930275
Expiry Date
01/01/0001
Salary
Location
ibis Santiago Las Condes Manquehue, Las Condes, Chile
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Las Condes
Job Category
Rooms
Description
Realizar el proceso de reserva de habitaciones de acuerdo a los procedimientos establecidos y a las políticas comerciales definidas, velando por maximizar las ventas de los hoteles. Recepcionar las ne
Reference
daa81fa4-a765-4452-9d42-beb0cc9fc5fd
Expiry Date
01/01/0001
Salary
Location
ibis São Paulo Ibirapuera, São Paulo, Brazil
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
Suporte da recepção, escalas, treinamentos, organização do check list diários e tarefas semanais da equipe.
Reference
81728f4b-d34b-4cf6-ba3c-b24e7a9d0ba0
Expiry Date
01/01/0001
Salary
Location
Novotel Queenstown Lakeside, Queenstown, New Zealand
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Queenstown
Job Category
Rooms
Description
Clean guest rooms, storage areas and corridors as allocated.Ensure guest supplies and advertising material in bedrooms and bathrooms are replenished to the correct standards for the room type before y
Reference
c1ae0f74-283c-4a29-90e1-346d656349e4
Expiry Date
01/01/0001
Salary
Location
Fairmont Le Manoir Richelieu, La Malbaie, Canada
Experience Level
Associate
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
La Malbaie
Job Category
Rooms
Description
Ce que vous ferez: Ouvrir les portières des voitures à l’arrivée et au départ des hôtes et les accueillir chaleureusementAider au déchargement et au chargement des bagages dans les voitures des hôtesM
Reference
91cdbaa4-ffb5-4175-904f-dc252d372c40
Expiry Date
01/01/0001
Salary
Location
HOXTON THE HOXTON PORTLAND, Portland, United States
Experience Level
Associate
Job Schedule
Part-Time
Brands
THE HOXTON
Job type
Permanent
Locations
Portland
Job Category
Rooms
Description
Overview: Join our team as a Part Time Guest Service Agent where you will play a crucial role in ensuring a seamless guest experience during their stay. As a Guest Service Agent, you will be responsi
Reference
f6f1d124-17a1-4f5a-a3cf-8a83009dd88e
Expiry Date
01/01/0001
Salary
Location
SLS Barcelona - Opening Winter 2024, Barcelona, Spain
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
SLS
Job type
Permanent
Locations
Barcelona
Job Category
Rooms
Description
What you’ll doWe are looking for a Doorperson to join the pre-opening team at SLS Barcelona. Under the guidance of the Front Office Manager, you will be responsible for providing a positive first and
Reference
9ed63166-13c2-4b24-877d-7ddda8c1be2b
Expiry Date
01/01/0001