- Full-Time
- Permanent
- RIXOS
- Rooms
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Rixos Bab Al Bahr, Ras Al-Khaimah, United Arab Emirates
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REF53174C
Assistant Housekeeping Manager
Region
Luxury & Lifestyle
We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.
Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.
SALARIES AND BENEFITS
- Competitive Salary
- Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
- Vacation tickets /benefits provided by the hotel
- Medical Insurance Provided
- To promote a helpful and professional image to Guests with full cooperation when requiring assistance, ensuring a prompt, caring and helpful attitude.
- To strive and anticipate the customers needs whenever possible to enhance quality service, and in turn enhance customer satisfaction.
- To give full cooperation to any colleagues requiring assistance in a prompt, caring and helpful manner. To be flexible in assisting around the Hotel in response to the business and customer needs.
- To develop and maintain quality training and coaching in a systematic and professional way to ensure consistent delivery of the product service standards.
- To manage the recruitment of colleagues scheduling and planning of departmental rosters, departmental orientation colleagues and training schedules.
- To assist in creating an environment which promotes colleagues’ morale that encourages employees to have pride in their department and their skills ensuring maximum efficiency.
- To appraise colleagues at least every six months, identifying developmental needs from colleagues’ appraisals ensuring maximum support received.
- To address development needs identified from appraisal and to maximize areas of strength. To assist also your departmental Manager in appraising employees in the Department at least every six months.
- To deliver The Fairmont products and Departmental Service Standards.
- To positively promote sales awareness with the Department and maximize sales opportunities.
- To help control operating costs within the standards set under the direction of the Departmental Managers.
- To identify and report hazards and maintenance requirements in the workplace and follow through with your Department Manager to ensure no defects.
- To comply with statutory and legal requirements for fire, health and safety. Licensing and employment. Check that members of your Department are also aware of these requirements and are working in accordance to them.
- Minimum of two – years supervisory experience
- Excellent written and verbal interpersonal and communication skills.
- Diploma in Hotel management an asset.
- Previous International experience essential.
- Guest focused with a passion for service and standards excellence
- Must be strong team player with proven leadership, development and delegation skills.
- Knowledge of Opera, Word, Excel, and Windows XP.
- Highly organized, career and result oriented with the ability to be flexible with hours, days off, assignment and additional duties.
- Must be able to work well under pressure in a fast paced and constantly changing environment.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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