- Full-Time
- Permanent
- ADAGIO
- Rooms
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Aparthotel Adagio Paris Haussmann Champs-Elysées, Paris, France
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REF52623D
Réceptionniste De Nuit - (F/H/X) - CDI 35H
Region
Europe and North Africa
Adagio propose une solution alternative d’hébergement pour accueillir au cœur des villes le voyageur d’affaires et la clientèle famille pour des séjours de quelques nuits à plusieurs semaines.
Aujourd’hui, ce sont près de 1 000 collaborateurs dans plus de 110 aparthotels dans le monde, qui partagent cette même culture avec l’idée qu’ensemble nous offrons une expérience client unique : Stay, Live, Enjoy.
Notre ambition est de doubler le nombre de nos aparthotels dans le monde à l’horizon 2023.
Nous rejoindre, c’est décider de faire partie d’une entreprise en pleine transformation, en croissance, dans laquelle les collaborateurs sont engagés pour améliorer la satisfaction de nos clients.
Adagio est une Joint-Venture des groupes AccorHotels et Pierre & Vacances Center Parcs.
Et si tu transférais ton bagage ?
Vous avez le sens du service et de la satisfaction client.
Vous êtes curieux, dynamique, positive, organisé, rigoureux ?
Le tout doté d'une excellente communication au sein de votre équipe et des autres services ?
Welcome on board !
Vous travaillerez en équipe avec les réceptionnistes en lien étroit avec la direction pour atteindre nos objectifs communs qualitatifs et quantitatifs, commerciaux et économiques.
La vitesse de croisière chez Adagio Paris Haussmann Champs-Elysées
Relation et satisfaction Client
- Vous assurez l'accueil et le départ du client, avec prévenance et attention, dans le respect des procédures internes.
- Vous anticipez et gérez toute situation afin de garantir la satisfaction et la fidélisation de nos clients.
Gestion administrative et financière
- Vous veillez à la bonne gestion des réservations individuelles, des dossiers groupes et vous vous assurez de la bonne tenue des standards de la réception.
- Vous contrôlez quotidiennement les encours, vous suivez la bonne gestion et la facturation de l’arrivée au départ du client ainsi que la gestion et la clôture des comptes clients.
Résultats économiques et Développement Commercial
- Vous prenez part, avec votre responsable, aux actions commerciales mises en place visant à développer et fidéliser la clientèle.
- Vous êtes l'ambassadeur de notre marque auprès des clients et participez de façon proactive au développement de sa notoriété.
Votre aisance relationnelle, votre sens de l’accueil sont vos atouts.
Vous avez l'esprit de service et êtes animé(e) par la satisfaction client.
Vous appréciez de travailler en équipe.
Vous maîtrisez l’anglais, tant à l’oral qu’à l’écrit.
Et la maîtrise d’une ou deux autres langues serait un plus.
Adagio s’engage à promouvoir la diversité, notamment en favorisant
L’accueil de personnes éprouvant des difficultés d’insertion.
Ce poste est ouvert à toutes et à tous.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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