1. Full-Time
  2. Permanent
  3. IBIS
  4. Administration & Support


ibis Cardiff Gate - International Business Park, Cardiff, GB



Assistant General Manager


Europe and North Africa

Job Description

Position Overview:

Ready to take the helm as a leader, manager, administrator, and sales powerhouse? Here's your chance to orchestrate the heartbeat of our hotel, guiding our accommodation and restaurant teams to new heights of excellence. Immerse yourself in our Brand's Talent & Culture ethos while delivering on our promise to guests and exceeding regulatory standards. As the right-hand to our General Manager, you'll ensure every guest experience is nothing short of exceptional. Plus, with the opportunity to embark on cross-functional missions, your impact will extend far beyond our walls.

Main Responsibilities:

  • Crafting Unforgettable Guest Experiences
  • Mastering the Art of Hospitality
  • Empowering Teams and Driving Collaboration
  • Meticulous Administration and Financial Oversight
  • Championing Sales and Market Engagement
  • Talent and Culture Stewardship

Salary: £26,000

Contract type: Full time/permanent



  • Passionate about guests
  • Delivering great service
  • Strong level of knowledge and experience across the operations om similer hotel.
  • Hands-on approach, are organised and supportive of your team.
  • Take initiative
  • Reactive to situations as they arise
  • Results-driven
  • You must have 3-4 years experience in a hotel role
  • Must have the right to work in the UK
  • Car and a valid driver's license are essential requirements

Additional Information

During the course of duty you will have access to certain information, which demands the utmost confidentiality. Discretion must be exercised at all times.

Your responsibilities are included but not limited to this job description as this has been drafted as a guide to the purpose and main duties of the role as it currently exists. The hotel relies on the flexibility of its staff to ensure the continuity of the high standards currently being achieved.  It is not intended as a wholly comprehensive or permanent schedule of duties and it does not form part of the contract of employment.  The Company reserves the right to amend this job description from time to time to accommodate the requirements of the business and the evolving nature of the role.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.


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