Assistant Executive Housekeeper

At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.

Are you passionate about luxury hospitality and delivering exceptional guest experiences? Sofitel London St James is seeking a dynamic and dedicated Assistant Executive Housekeeper to join our team.

Reporting to the Executive Housekeeper, you will make sure we maintain the highest standards of cleanliness and guest satisfaction. You will lead by example, supporting and motivating the housekeeping team with your hands-on approach and commitment to excellence.

Main Duties:

• Oversee daily housekeeping operations, ensuring all rooms and public areas are maintained to the highest luxury standards.
• Ensure that all rooms and public areas are immaculate, meeting the highest luxury standards.
• Support departmental targets, objectives, budgets, and procedures.
• Manage staffing levels to meet business demands efficiently.
• Ensure strict adherence to health, safety, and environmental regulations.
• Proactively address guest concerns, ensuring prompt and professional resolution.
• Coach, train, and develop team members to enhance skills and maintain high performance.
• To assume the responsibilities of the Executive Housekeeper during her days off.

• Previous experience in a similar role within luxury hospitality.
• Flexibility to work shifts, including weekends and bank holidays.
• A strong leader and team player with excellent attention to detail.
• Ability to motivate and develop a team to consistently achieve high standards.
• Excellent communication and problem-solving skills.
• A passion for delivering an exceptional guest experience.
• Please note that only candidates who are legally entitled to work in the UK will be considered for this position.

Discover a world of unparalleled perks tailored just for you:

• Competitive Salary and annual performance bonus.
• Employee Benefit Card – Discounted rates at Accor properties worldwide.
• Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones.
• Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
• Complimentary Meals While on Duty.
• Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.
• Be Part of the Largest Hospitality Group in Europe.
• Exceptional Training and Development Opportunities through Apprenticeship Program.
• Global Growth Opportunities.
• Employee Assistance Program with 24/7 GP Access – Your well-being is our priority.
• Make a Difference with Corporate Social Responsibility and be a part of positive change.
• Social Events and Activities.

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

Let your passion shine, visit careers.accor.com