Company Description
Mama Shelter is a vibrant, design‑driven hospitality brand founded in 2008 by the Trigano family (co‑founders of Club Med). The brand creates lively, eclectic urban spaces blending creativity, community, affordability, and exceptional service. Mama Shelter is part of Ennismore, a global collective of creative hospitality brands in joint venture with Accor.
At Mama Shelter, we bring energy, creativity, and personality to everything we do — from buzzing events to bold spaces. Behind the scenes, we need someone just as dynamic to keep everything running smoothly.
We’re looking for a hands‑on Assistant Engineering Manager / Senior Engineer to support our day‑to‑day operations and lead our technicians on the ground.
Job Description
Your Mission
You’ll be a key player in ensuring our building and facilities are always in top shape — safe, functional, and guest‑ready. You’ll work closely with the Engineering Manager (or directly with the GM) to keep things running smoothly, especially during busy service and event periods.
This is not a desk job — we want someone who’s on the floor, solving problems, and supporting the team in real time.
What You’ll Be Doing
- Support the management of daily engineering operations
- Supervise and guide a team of technicians
- Carry out and oversee preventive and corrective maintenance
- Troubleshoot and resolve electrical, mechanical, HVAC, plumbing, and building issues
- Be hands‑on — jump in when needed to support repairs and urgent tasks
- Support events, activations, and high‑occupancy periods (setup, standby, breakdown)
- Coordinate and liaise with contractors and vendors
- Ensure compliance with fire safety, HSE, and local regulations
- Monitor spare parts, inventory, and maintenance logs
- Respond promptly to guest and operational issues
Qualifications
- Experience in hotel engineering, facilities, or building maintenance
- Currently a Senior Engineer / Duty Engineer / Assistant Engineering Manager
- Strong technical knowledge in electrical systems and building services
- Proven ability to supervise or lead technicians
- having Fire Safety Manager certificate will be helpful
- Hands‑on mindset — willing to get involved in daily operations
- Reliable, proactive, and solutions‑oriented
- Comfortable working flexible hours when needed (especially for events)
- Good communication skills with a service mindset
