Assistant Director of Human Resources

Raffles and Fairmont Makati offer a refined blend of heritage, luxury, and contemporary elegance in the heart of Manila’s financial and commercial district. With world-class hospitality and exceptional service, both hotels create an atmosphere of sophistication and comfort, making them premier destinations for business and leisure travelers alike.

Together, they feature 312 exquisitely designed accommodations, including 32 exclusive suites at Raffles Makati and 280 elegantly appointed rooms and suites at Fairmont Makati, complemented by exceptional dining experiences, luxurious spa treatments, and modern business facilities.

At Raffles Makati, guests enjoy an intimate retreat enriched by legendary Raffles Butlers, a deep connection to art, literature, and culture, and an ambiance of timeless refinement. Meanwhile, a sophisticated urban sanctuary awaits guests at Fairmont Makati, where they can experience skyline views, seamless luxury, and effortless modern indulgence in a world-class setting.

• Assists in defining HR strategies and policies, including the development of short and long-term plans
• Assists in  designing, implementing and monitoring programs to ensure compliance with corporate policies, Philippine laws, rules and regulations pertaining to HR management
• Assists in the seamless rollout of Corporate-driven initiatives
• Assists in updating current policies or setting up standards and guidelines in areas including but not limited to new hotel hiring and training, new program introduction, employee communications, overseeing local wage administration practices, and implementing employee relations strategies for the property
• Liaises with the hotel’s third-party service providers
• Plans, implements and develops strategies in HR management and development, including talent selection and management, employee discipline, compensation & benefits, learning & development, culture development and drives colleague engagement
• Assists in managing and controlling department expenditure within the approved budget
• Manages, leads and trains junior human resources managers/officers
• Maintains positive employee culture and work environment
• Complies with hotel and department policies and procedures at all times.
• Carries out any other duties as and when assigned by the Director of People & Culture or the Management of the Hotel.

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field
• Minimum of 10 years of progressive HR experience, with more than 5 years in a leadership/managerial capacity in a luxury hotel.
• Strong expertise in talent acquisition, compensation and benefits, employee engagement, labor relations, organizational development, learning and development and HR compliance.
• Demonstrated ability to develop and execute strategic HR initiatives aligned with business goals.
• Excellent leadership, communication, and interpersonal skills to influence and partner with senior management.