- Full-Time
- Permanent
- FAIRMONT
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
Fairmont Royal York, Toronto, Canada
__jobinformationwidget.freetext.ExternalReference__
REF62543L
Assistant Banquet Manager
Region
Luxury & Lifestyle
A Storied Past. A Brilliant Future.
For over 95 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.
Why work for Fairmont?
A Rich History
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.
A Culture of Excellence
Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.
Grow, Learn and Enjoy!
Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.
New Energy for A Storied Landmark
As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.
To ensure successful planning, organization and coordination of all assigned functions within the Department. This is not limited to items such as forecasting, scheduling, labour control, effective pre and post shift communication, communication of the vision to the service staff, etc. and supervision of staff to ensure high level of guest satisfaction.
- Ensure smooth running of the banquet floor, leading Servers, bartenders, porters in their duties
- Attend daily management briefings
- Execute meetings and events through thorough review of BEO details ensuring accuracy
- Plan and co-ordinate event details with kitchen, stewarding and catering
- Conduct pre & post function briefings and fosters effective communication with staff
- Provides accountability to employee handbook and established standards for colleagues through performance management
- Direct staff in maintaining clean, tidy and organized back of house service areas
- Build & maintain communication channels with organizers before, during and after all services to ensure all needs are exceeded ( minimum 40min check in with clients)
- Communicate with catering and all other departments as needed on the outcome, opportunities & successes of all functions through function log and personal follow up
- Is available to client throughout their onsite experience via phone and in person
- Coach and counsel line staff during shifts
- Participate in monthly communication meetings
- Undertake staff performance reviews
- Ensure that billing of convention items is correct and posted in a timely manner
- Liaise inter-departmentally to ensure that guests needs are prioritized
- Maintain strong focus & constructive approach to achieving department goals with regards to: Meeting Planner Scores, Colleague engagement, revenue prioritization and Health & Safety
- Conduct frequent inspections of Banquet facilities and equipment
- Assist in the ordering and maintaining adequate par stock and overseeing control of beverages, meeting supplies, and other items on BEO’s as required
- Fluency in English (written and verbal) required
- Post-Secondary Hospitality Degree an asset
- Strong computer skills in Microsoft Suite required
- Two years food and beverage management experience required
- Previous experience in banquets in a luxury hotel is preferred
- Experience in a unionized workplace preferred
Physical Aspects of Position (included but not limited to):
- Frequent standing and walking throughout shift
- Occasional lifting and carrying up to 50 lbs
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending, stairs and ramps
What’s in it for you?
- Free Meals: Healthy meals on us every shift.
- Travel Discounts: Sweet deals at Accor hotels worldwide.
- Dry Cleaning: Free dry-cleaning for your work gear.
- Skill Up: Custom learning programs to boost your talents.
- Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
- Level Up: Unlock new career heights with exciting growth paths.
BE PART OF OUR FUTURE.
Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: ryh.careers@fairmont.com
Our Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Scottsdale
Job Category
Food & Beverage
Description
As a Greeter with at Fairmont Scottsdale Princess, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides
Reference
6727e6ed-e0bd-4fe5-b200-b80233a10b52
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Scottsdale
Job Category
Food & Beverage
Description
Reporting to the La Hacienda General Manager, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, friendly and engaging serviceAs
Reference
f4f36799-569b-4f27-9575-d52482e0d8cb
Expiry Date
01/01/0001
Salary
Location
IBIS PARIS GARE DU NORD CHÂTEAU-LANDON 10ÈME, PARIS
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Paris
Job Category
Food & Beverage
Description
Description de l'entreprise Rejoignez L’ibis Gare Dun Nord Château Landon, un hôtel franchisé faisant parti d’un groupe hotelier d’une trentaine d’hôtels sous marque ACCOR. Ici, nous croyons en vous
Reference
LLQGZ353
Expiry Date
01/01/0001
Salary
Location
Fairmont Southampton, Southampton , Bermuda
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Southampton
Job Category
Food & Beverage
Description
As a Host/Hostess with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides
Reference
b826b403-7654-4e44-9c33-5feb4ca6c7f0
Expiry Date
01/01/0001
Salary
Location
Movenpick Resort Al Marjan Island, Ras Al-Khaimah, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Ras Al-Khaimah
Job Category
Food & Beverage
Description
Waiter/Waitress You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offe
Reference
74000d18-fcbb-4f33-b169-25e0d2c36051
Expiry Date
01/01/0001
Salary
Location
Pullman Paris Montparnasse, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Casual
Brands
PULLMAN
Job type
Temporary
Locations
Paris
Job Category
Food & Beverage
Description
VOS PRINCIPALES MISSIONS et RESPONSABILITESNotre BARMAN :• Développe une expérience client cohérente avec la promesse client établie • Contribue, par une relation chaleureuse et personnalisée, à la f
Reference
a2c7aefe-05f6-424b-a33f-4019d4f01156
Expiry Date
01/01/0001
Salary
Location
Pullman Paris Montparnasse, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Casual
Brands
PULLMAN
Job type
Temporary
Locations
Paris
Job Category
Food & Beverage
Description
Le/La Maître d'Hôtel extra est un.e passionné.e par la restauration et la relation client. Résolument orienté.e terrain, il/elle supervise les opérations quotidiennes des équipes lors des fonctions et
Reference
aee1a92b-5b6f-4aba-8401-8a2b09567a65
Expiry Date
01/01/0001
Salary
Location
Pullman Paris Montparnasse, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Casual
Brands
PULLMAN
Job type
Temporary
Locations
Paris
Job Category
Food & Beverage
Description
Technique Métier / Relation client :Assure une prestation de qualité tant au niveau du service que de l'accueil clientParticipe à la mise en place du point de venteAssure le dressage et le débarrassag
Reference
260b56a1-179e-44be-b8b5-c566f1948969
Expiry Date
01/01/0001
Salary
Location
Fairmont Monte-Carlo, Monaco
Experience Level
Executive
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Monaco
Job Category
Food & Beverage
Description
Accueillir les clients selon les standards Fairmont Hotels & ResortsVérifier que les tables attribuées soient dressées selon les standards définisConnaitre nos produits incluant carte, plats du jour,
Reference
e5598d20-6d20-4c2e-99b9-f673a9815573
Expiry Date
01/01/0001
Salary
Location
Pullman Paris Montparnasse, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Casual
Brands
PULLMAN
Job type
Temporary
Locations
Paris
Job Category
Food & Beverage
Description
Rattaché.e au Responsable de restauration, l’Hôte/Hôtesse H/F participe à la création d’un moment inoubliable pour les clients par le biais d'une expérience « WOW ». Il/Elle est chargé.e de rencontrer
Reference
74f4f0ca-2c9d-4f97-ba8e-8120059a7807
Expiry Date
01/01/0001