Accounts Receivable Executive

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• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.

• Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.

• Ensure that all personnel are kept well informed of department’s objectives and policies.
• Supervise and coordinate activities of the Accounts Receivable section.
• Ensure to process the third party claims and the maintenance, review, updating and collection of guest accounts in accordance with the credit policy.
• Responsible for various transactions including refunds, ability-to-pay allowances, discounts and write-offs.
• Investigate special collection problems and confer with financially responsible persons as required to advise concerning credit policy and to make arrangements for payment of outstanding accounts.
• Recommend transfer of guest accounts to Delinquent Accounts section.
• Maintain liaison with other functions to coordinate efforts in resolving problems concerning collection of guest accounts receivable.

• Bachelor's degree in Business Administration, Finance, Accounting, or a related field
• Minimum of 3-5 years of experience in accounts receivable or a similar financial role
• Proficiency in Microsoft Office suite, particularly Excel, Word, PowerPoint, and Outlook
• Strong knowledge of accounting principles and practices

• Experience is an asset
• Prior experience working with Opera or a related system
• Strong interpersonal and problem solving abilities
• Fluency in English, additional languages are a plus