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  1. Full-Time
  2. Permanent
  3. Sales & Marketing
  4. ACCOR

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Fairmont Tokyo, Tokyo, Japan

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REF94659X

Sales Manager

Region

Luxury & Lifestyle


Company Description

Fairmont Tokyo open on July 1, 2025


Job Description

Job Purpose

The Sales Manager is responsible for driving room revenue and total hotel revenue through Japan-based inbound travel agencies, tour operators, and DMCs, managing both Group and FIT segments. This role builds strategic partnerships, negotiates commercial agreements, executes sales action plans, and ensures strong account management to grow market share for Fairmont Tokyo in Japan’s inbound travel trade.

Key Responsibilities

1) Account Management & Revenue Growth (Inbound Trade – Japan)

2) Contracting, Negotiation & Rate Strategy

3) Group Sales (Inbound)

4) FIT Sales (Inbound)

5) Relationship Building, Representation & Networking

6) Cross-Functional Coordination & Service Delivery

7) Reporting & Performance Management


Qualifications

More than 3 years of hotel sales experience (luxury/upscale preferred), with direct exposure to inbound travel agencies in Japan

Proven track record in driving FIT and/or group production


Additional Information

Language Requirements

  • Japanese: Native or fluent (business level)
  • English: Business level (email, calls, negotiations)

Required Skills & Competencies

  • Strong understanding of Japan inbound travel trade (wholesalers, DMCs, tour operators, FIT distribution)
  • Solid negotiation and contracting skills (FIT and group terms)
  • Commercial mindset: revenue optimization, displacement awareness, profitability focus
  • Excellent relationship-building and stakeholder management
  • Strong communication and presentation skills
  • High organization, pipeline management, and follow-through
  • Proficiency with CRM tools and Microsoft Office (Excel/PowerPoint)

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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