Room Attendant

"Why work for Accor?
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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

• Overall cleaning of the guestrooms to include, but not limited to: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies, etc. as per brand standards.
• To use the cleaning in progress sign and keep the doors closed at all times, when making up rooms.
• To call room service for removal of trays/trolleys.
• Maintain proper usage of cleaning supplies and equipment.
• Take accurate room status reports at the end of the shift.
• Keep linen closets, supply closet and landing organized and clean.
• Empty vacuum cleaner each time when it is nearly full.
• Reports any problems or questions to Supervisor assigned to your floor
• Offer assistance to guest and colleagues in a courteous manner.
• Use hands to lift, carry, or pull objects that may be heavy.
• Submit instantly and turn over to security any lost and found items.
• Take responsibility for reporting any rooms, which do not require service, DND, not slept in on assigned floor.
• To report to Floor Housekeeper any mattress protector, blankets, bedspreads, valances in need of change.
• To report any suspicious person to Housekeeping office or security.
• Inform anything, which may be a Health & Safety hazard.
• Maintain excellent grooming and uniform standards.
• To report any equipment malfunctioning.
• Read, Understand and follow all department policies
• Other duties as assigned.

• High School diploma, vocational training and/or 1 year work experience.
• Fluent in English (written & verbal) essential.
• Previous experience in luxury hotel environment desirable but not essential
• Friendly and pleasant disposition with people interaction skills.
• High level of personal cleanliness and grooming.