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  1. Full-Time
  2. FAIRMONT
  3. Graduate Job
  4. People & Culture

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Fairmont Royal York, Toronto, Canada

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REF90756W

People & Culture Supervisor - INSPIRE Program

Region

Luxury & Lifestyle


Company Description

A Storied Past. A Brilliant Future.

For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

 

About the Application Process: 

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.


Job Description

18 Month - Leadership Development Program

You have a customized INSPIRE Program Outline, with two types of structures: 

  • Cross-exposure – Rotate between several teams across Talent Acquisition and Health & Wellness.
  • Specialization – Develop your expertise by working in one division, spending 9 months in each focus area before transitioning. 

Program features: 

  • You can explore multiple teams to understand fundamentals of hospitality and your property’s operations 
  • A Peer Ambassador helps you settle into your role, your responsibilities, and life as a hospitality professional 
  • A Mentor guides your progress, allowing you to learn by example 
  • A Property Project provides you with the opportunity to shine, showcasing your skillset, and innovative attributes 
  • You can see a clear path to continuous improvement through ongoing feedback. Checkpoints with your leadership team, ensuring you thrive in your program 

 

About the People & Culture Team: Inspire Every Moment 

Whether it’s welcoming a new colleague, celebrating team achievements, or creating programs that elevate our workplace, we craft experiences that leave a lasting impact on our people. 

Our mission: To foster a culture where every team member feels valued, supported, and inspired to bring their best self to work. 

Our vision: To redefine hospitality from the inside out, where our people thrive, our culture shines, and every interaction reflects the heart of Fairmont. 

 

Who Are We Looking For? 

  • Minimum of 1 year experience in Human Resources, with exposure to Talent Acquisition, employee relations, or HR operations.
  • Leadership Potential: Previous supervisory experience and a strong desire to develop as a leader. 
  • Education: A post-secondary degree in Human Resources or Business is an asset, but all disciplines are welcome. 
  • Adaptability & Drive: Thrives in fast-paced environments, embraces learning, and stays committed to growth. 
  • Communication & People Skills: A natural ability to connect with teams, guests, and leadership. 
  • Goal-Oriented Mindset: Motivated to take on challenges, drive results, and make an impact. 

Qualifications

  • Attract & Acquire Top Talent – Support recruiting efforts to identify, engage, and hire exceptional team members who align with the Fairmont culture. 
  • Create an Engaging Team Culture – Support leadership in fostering a positive, inclusive, and high-performing workplace where employees feel valued and inspired. 
  • Promote Health & Wellness – Support and implement wellness initiatives and programs that enhance employee well-being and work-life balance. 
  • Support & Develop the Team – Train, guide, and mentor colleagues to grow professionally while maintaining a safe, respectful, and motivating environment. 
  • Enhance Employee Experience – Ensure team members have a seamless onboarding experience, access to resources, and support throughout their journey at the hotel. 
  • Stay Organized & Communicative – Maintain clear communication through logs, meetings, and collaboration with leaders and staff. 
  • Contribute to Organizational Success – Assist with workforce planning, performance initiatives, and continuous improvement projects that drive business and culture outcomes. 

Additional Information

  • The Ontario base salary range for this position is $60,000 - $80,000. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience and/or work location. 
  • This posting is for an existing vacancy. 
  • AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. 

What’s in it for you? 

  • Free Meals: Healthy meals on us every shift. 
  • Travel Discounts: Sweet deals at Accor hotels worldwide. 
  • Dry Cleaning: Free dry-cleaning for your work gear. 
  • Skill Up: Custom learning programs to boost your talents. 
  • Impact: Join our Health & Wellness, Sustainability, and DEI Committees. 
  • Level Up: Unlock new career heights with exciting growth paths. 

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 

Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: ryh.careers@fairmont.com 

Our Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates. 

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US