Laundry Supervisor

SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.

We are seeking a detail-oriented and efficient Laundry Supervisor to join our team in Dubai, United Arab Emirates. As a key member of our hospitality operations, you will oversee the daily activities of the laundry department, ensuring the highest standards of cleanliness and customer satisfaction.

• Supervise and coordinate the work of laundry attendants, ensuring productivity meets required standards
• Manage the processing and distribution of clean linens, towels, and other items to various hotel outlets
• Operate and maintain laundry equipment, including washing machines, dryers, and folding machines
• Implement and maintain quality control measures for all laundry processes
• Train and mentor laundry staff on proper procedures and techniques
• Monitor inventory levels of cleaning supplies and linens, placing orders as needed
• Ensure compliance with health and safety regulations in the laundry facility
• Collaborate with other departments to meet the hotel's linen and uniform needs
• Address and resolve customer concerns related to laundry services
• Develop and implement strategies to improve efficiency and reduce costs in laundry operations

• Proven experience as a Laundry Supervisor or in a similar role within the hospitality industry
• Strong leadership and team management skills
• Excellent communication abilities, both verbal and written
• In-depth knowledge of laundry operations, equipment, and best practices
• Proficiency in inventory management and supply chain processes
• Ability to work flexible hours, including evenings, weekends, and holidays
• Detail-oriented with a strong focus on quality and customer satisfaction
• Excellent time management and organizational skills
• Problem-solving aptitude with the ability to make quick decisions
• Knowledge of health and safety regulations relevant to laundry operations
• Proficiency in using computer systems for inventory and scheduling
• Physical stamina to stand for extended periods and lift up to 25 pounds
• High school diploma or equivalent; additional certifications in hospitality management are a plus

Ennismore brings together talented teams, from unique brands, to create a culture that is entrepreneurial and purpose-driven in everything we do. We’re the fastest-growing lifestyle hospitality company, and we’re not slowing down. We’re expanding into new countries and cities, creating exciting opportunities.

Inspiring Discovery

Our purpose is to Inspire Discovery for our guests, but we also look to inspire our teams. We inspire our teams to discover their best self through learning opportunities, to grow and to be inspired to make a positive impact on local communities.

Inclusive Culture

Our culture is purpose-driven, dynamic and inclusive which puts our community at the heart of everything we do. We’re open minded, we celebrate difference, welcome diversity of thought and accept people for who they are, allowing them to bring their whole self to work.

Global Perks

Being part of the Ennismore family comes with some incredible perks, including everyone’s favourite, our global discounts programme with up to 50% off stays at our hotels and up to 30% off when eating at our restaurants and bars.