Company Description
Located on the picturesque Mandurah waterfront, The Sebel Mandurah offers contemporary hotel accommodation in one of Western Australia’s most beautiful coastal destinations. Positioned on the edge of Mandjar Bay and alongside the vibrant Mandurah Boardwalk, our hotel welcomes leisure guests, corporate travellers, groups and events throughout the year.
As part of Accor, one of the world’s leading hospitality groups, joining The Sebel Mandurah means becoming part of a global network of hospitality professionals with access to fantastic employee benefits, learning opportunities and career pathways.
We are now looking for an enthusiastic and organised Events & Groups Coordinator to join our close-knit team in a part-time capacity of approximately 20 hours per week.
Job Description
Reporting to the Food & Beverage Manager, you will play an important role in coordinating conferences, events and group bookings from initial enquiry through to delivery.
This is a varied role for someone who enjoys building relationships, keeping the details organised and seeing an event come together successfully.
Your responsibilities will include:
- Responding proactively to event, conference and group enquiries received via phone, email, website and walk-in clients
- Building strong relationships with new, prospective and returning clients
- Preparing accurate and professional event, conference and group proposals and contracts
- Liaising with organisers to understand event requirements, special requests and operational needs
- Preparing event orders, floor plans and other documentation required for seamless event delivery
- Working closely with hotel departments to ensure event and group requirements are clearly communicated and delivered
- Assisting with accommodation inventory, group bookings and rooming lists
- Coordinating site inspections and familiarisation visits for prospective and existing clients
- Assisting with event room presentation, set-up, pack-down and event delivery when required
- Preparing and coordinating deposits, final invoices and other event account requirements
- Providing professional front-of-house support to clients and guests during events and functions
- Participating in weekly event and operational briefing meetings
- Supporting event content and marketing initiatives in line with brand standards
This is an opportunity to take ownership of the guest and client journey while working closely with a supportive hotel team.
Qualifications
We would love to hear from you if you have:
- 1–2 years’ experience within conferences, events, groups or a similar hospitality environment
- Experience with reactive and/or proactive sales
- A genuine passion for creating memorable events and guest experiences
- Excellent written and verbal communication skills
- Strong organisation skills and attention to detail
- Confidence building relationships with clients and working collaboratively with operational teams
- The ability to manage multiple enquiries, deadlines and priorities
- A proactive, flexible and solutions-focused approach
- Unlimited working rights in Australia
- Flexibility to work varied hours when required, including occasional early mornings, evenings, weekends and public holidays
Previous hotel experience would be highly regarded.
Additional Information
Why Work With Accor? Glad You Asked!
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This isn’t just a job. It’s your chance to be part of something bold, welcoming, and a little bit wild!
