From Barcelona to San Sebastian, we are pioneering the art of responsible hospitality, connecting cultures with heartfelt care.
Join us in shaping the future of hospitality in a market that is dynamic, exciting, and full of opportunity—whether you're interested in hotel operations or corporate roles.
Take a look below to learn more about our Heartists®, and explore our local opportunities.
Job PurposeAs a Luxury Reservation Consultant, you will be a key member of our Global Reservation Centre based in Barcelona, handling inbound booking calls and utilizing your sales skills to offer kno
What you’ll do…Administrative Support: Assist in administrative tasks such as scheduling meetings, managing emails, and handling phone calls for the Director General.Documentation and Filing: Maintain
What you’ll doWe are looking for an experienced Chef de Partie to join the team at SLS Barcelona.Under the guidance of the Sous Chef, you will: Bring delicious options to our guests’ tables by running
What you’ll do…Support recruitment and selection processes to attract a diverse and talented workforce.Assist with onboarding and orientation programs to ensure a smooth transition for new employees.M
What you’ll do…• Assist the reception desk with guest check-ins, check-outs, and reservations.• Provide personalised services to guests, responding promptly to questions and requests.• Collaborate wi
What you’ll do… Assist with daily accounting tasks, including invoice processing, payment tracking, and account reconciliation. Support in the preparation of monthly and quarterly financial reports, e
What you’ll do…Assist with the check-in/check-out process and provide a warm, personalized greeting.Contact guests to ensure everything is to their satisfaction (courtesy calls, in-person visits).Coor
What you’ll do…• Assist the reception desk with guest check-ins, check-outs, and reservations.• Provide personalised services to guests, responding promptly to questions and requests.• Collaborate wi
What you’ll do…Supporting the daily tasks of the Revenue team, learning how pricing and distribution decisions are made.Receive and manage new bookings, modifications, and cancellations in a clear and
What you’ll do… Support the running of our day-to-day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, ove
I love the variety in hospitality, it is different every day; people from all over the world tell you their stories and that makes it interesting and lively.
Samantha Rodriguez – Herrero, Receptionist, ibis budget Madrid Calle 30
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To be Heartist® means to love what you do and that it comes from the heart. It is to be part of unforgettable memories.
Elena Popescu, Restaurant Manager, Novotel & ibis Styles Madrid City Las Ventas
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Be patient – learn how to walk before you can run; that is my advice to people new to hospitality.
Andrea di Coppi, Food & Beverage Manager INSOLITO*restaurant Novotel & Ibis Styles Madrid City Las Ventas
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The hospitality allows you to discover what you like because in a hotel, there is a lot of departments front of house and back of house and you can try everything.
Begoña Balandin – Herrero, General Manager, ibis Styles Madrid Prado
A day in the life of a Food and Beverage Manager at Accor: Andrea’s career story
Meet Andrea di Coppi, one of our Food and Beverage Managers in our Novotel & Ibis Styles Madrid City Las Ventas hotel in Spain. Andreas's journey from humble beginnings to managerial heights, coupled with his dedication to excellence, serves as a testament to his unwavering commitment to the artistry of hospitality. Unlock his career story!
