- Full-Time
- Permanent
- Sales & Marketing
- ACCOR
__jobinformationwidget.freetext.LocationText__
Mövenpick Hotel and Residences Riyadh, Riyadh, Saudi Arabia
__jobinformationwidget.freetext.ExternalReference__
REF19024R
Weddings & Events Coordinator (Saudi National)
Region
MEA SPAC
This vacancy has now expired. Please see similar roles below...
Our Vision, we make moments
Mövenpick Hotels & Resorts (MH&R) is in the “moments” business. We’re intimately involved in important times in our guests lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a day can make an entire holiday. A romantic dinner for two can lead to a longer term partnership.
It doesn’t take much to make a moment. Just to be genuine. And human. And warm. And take steps to do the ordinary in an extraordinary way.
We understand that this vision cannot be achieved without great people who create and support work environments designed to produce exceptional results.
The Role
- To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
- To generally promote and ensure good inter-departmental relations
- To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
- To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment
- Maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff and employees.
- Maintains professional business confidentiality
- To adhere to Company and Hotel rules and regulations at all times
Key Deliverables and Responsibilities
Planning & Organizing:
- Must possess excellent commercial and analytical skills.
- Ability to work with abstract data, analysis and consolidation.
- Must be proficient with MS-Excel, MS-Word, MS-PowerPoint and MS-Outlook.
- Must be familiar and worked with hotel reporting tools (Fidelio, Opera, Delphi, etc.).
- Strong business ethics.
- Must be multi-tasking and goal-oriented.
- Ability to communicate effectively in oral or written form to all levels of management.
- Ability to analyse data and effectively report findings/observations.
Operations:
- Answer phone calls & take messages related to meeting & events.
- Prepare and manage correspondence, reports and documents.
- Handle incoming mail and send mails to designated personnel or customers.
- Set up and maintain filing systems
- Set up work procedures
- Collect information maintain databases.
- Maintains the Sales and Catering PMS system as per the company standard
- Communicate verbally and in writing to answer inquiries and provide information
- Prepare for meetings
- In charge of the distribution of the banquet event orders
- Ensures that all lead requests are handled as per the policy and not exceeding the lead handing timeframe policy
- Fully aware of the available equipment in the hotel Performs and controls with team all the above-mentioned aspects in accordance to Corporate
- Complies with any reasonable requests made by the management to the best of your ability
- Up sells in house products i.e. flowers to increase Meetings and Events revenue
- Yields all leads prior to the offer letter being sent out, in terms of, venue assigned or rates offered
- Assures the guest pays the required deposit in a timely manner as per the contract.
- Regretting business should be cross sold to other sister property.
- Supervision and communication with M&E Operations during events and assuring guest satisfaction throughout the event.
- Inspect function rooms on a daily basis
- Collaborates with outside supplier’s to guarantee proper set up & for them to abide by the policy and procedures of the hotel.
- Provides functional assistance and direction to Meetings and Events Operations team
- Follows up on event orders to assure clear line of communication with other departments, especially banquets operations and the kitchen
- After Sales to keep the relationship with the customer for future business
- Arranges or conducts site inspections of the hotel’s facilities
- Conducts/assists in staff briefings and oversee to assure smooth flow of the operations.
- Inspects the meeting rooms before the event according to the guest’s requirements.
- The following performance will have to be improved on a daily basis:
- Quality levels of product and services
- Guest satisfaction via the Event Questionnaires
- Overall maintenance of the meeting rooms and equipment will need to be checked monthly with the F&B and Operational team
- To fully comply with the hotels credit policy in obtaining pre-payment or approved credit letters for all events
- Complies with any reasonable requests made by the management to the best of your ability
Administration:
- To report any equipment failures/problems to the Maintenance Department
- Pass any maintenance requests to the Maintenance Department.
- To participate in any Training/Developments schemes as recommended by senior management.
- To comply with any reasonable request made by management to the best of your ability.
- Is familiar with all relevant company documentation and relevant OSMs for his/her field of responsibility.
- Promote efficiency, confidence, courtesy and an extremely high standard of social skills.
- Generally promote and ensure good inter-departmental relations
- To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
- Demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment
- Maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff and employees.
- Maintains professional business confidentiality
- Adhere to company and property rules and regulations at all times
• Strong leadership and interpersonal skills
• Excellent communication and customer contact skills
• Results and service oriented with an eye for details
• Ability to multi-task, work well in stressful & high-pressure situations
• A team player & builder
• A motivator & self-starter
• Well-presented and professionally groomed at all times
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Paris, France
Experience Level
Associate
Job Schedule
Full-Time
Brands
ENNISMORE
Job type
Permanent
Locations
Paris
Job Category
Sales & Marketing
Description
🚀 Vous souhaitez rejoindre une entreprise en plein essor ? Ennismore France agrandit son équipe E-commerce multi-marques et recherche son nouveau talent pour le poste de Web Content Specialist en CDI
Reference
88acfe88-6b65-4855-8105-2a6452871e0e
Expiry Date
01/01/0001
Salary
Location
Hôtel Mercure Paris La Défense, Courbevoie, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Courbevoie
Job Category
Sales & Marketing
Description
Assure la prise de réservations par téléphone ou internet, ainsi que toutes les opérations qui s'y rapportent Développe et optimise les ventes de chambres en respectant la politique commerciale de la
Reference
609ef33f-c8c0-41bd-9c9f-4c848248d01e
Expiry Date
01/01/0001
Salary
Location
Hyderabad, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Hyderabad
Job Category
Sales & Marketing
Description
"This is office based role, looking for immediate joiners"Role: Loyalty Sales ConsultantLocation: Unit 1009, 9th Floor, yellareddyguda, Beside Ameerpet Metro StationLead GenerationAcquire personal Lea
Reference
b506e49d-77d8-4677-a958-65a3292816c9
Expiry Date
01/01/0001
Salary
Location
Pullman Chennai Anna Salai, Chennai, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Chennai
Job Category
Sales & Marketing
Description
Coordinate marketing and effective implementation of the promotional strategies for all services the hotel has to offer;Create the annual marketing plan and follows it on a monthly basis;Manage the ne
Reference
d6dbfc1b-1568-4425-88d1-e6d1190943e0
Expiry Date
01/01/0001
Salary
Location
, Koh Samui, Thailand
Experience Level
Executive
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Koh Samui
Job Category
Sales & Marketing
Description
Assistant Sales ManagerPrimarily promote the hotel Accountable for booking individual and/or group business Performs his/her duties within the framework defined by the chain and hotel norms and by int
Reference
3566e159-dd36-4d4a-97ef-1964a4829424
Expiry Date
01/01/0001
Salary
Location
, Koh Samui, Thailand
Experience Level
Executive
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Koh Samui
Job Category
Sales & Marketing
Description
Sales ManagerPrimarily promote the hotel Accountable for booking individual and/or group business Performs his/her duties within the framework defined by the chain and hotel norms and by internal regu
Reference
39fe62af-ac68-4fe9-ae91-8aa7179ca097
Expiry Date
01/01/0001
Salary
Location
Grand Mercure Khao Lak Bangsak, Bang Muang, Thailand
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
GRAND MERCURE
Job type
Permanent
Locations
Thailand
Job Category
Sales & Marketing
Description
Key Responsibilities:1. Marketing Strategy DevelopmentDevelop annual marketing plans, including campaigns, promotions, and initiatives, in alignment with hotel objectives.Analyze market trends and com
Reference
22f6dab6-66df-4116-a157-c6920ca04a9e
Expiry Date
01/01/0001
Salary
Location
Novotel Wellington, Wellington, New Zealand
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Wellington
Job Category
Sales & Marketing
Description
As our Reservations Manager, you would be located in the heart of Wellington’s central business district, looking after our four Accor Properties (Sofitel, Mövenpick, Novotel and Ibis). You will be r
Reference
7ce0e86a-51e6-453c-9adb-f4e1fb55a96d
Expiry Date
01/01/0001
Salary
Location
21c Museum Hotel Cincinnati, Cincinnati, United States
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
Cincinnati
Job Category
Sales & Marketing
Description
Reports To: VP, Hotel Operations Supervises: One to three Sales Managers and/or Coordinators General Purpose: The Area Director of Sales & Marketing is responsible for maximizing all revenues coming
Reference
053000e6-8b06-4aae-806b-5585f4048e4a
Expiry Date
01/01/0001
Salary
Location
21c Museum Hotel Cincinnati, Cincinnati, United States
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
Cincinnati
Job Category
Sales & Marketing
Description
Reports To: General ManagerGeneral Purpose:Responsible for maximizing property revenues while maintaining excellent customer service for both internal and external customers. Efforts will include but
Reference
56b9be89-c348-4e4d-90a2-6366b6dabe72
Expiry Date
01/01/0001