- Full-Time
- Permanent
- Sales & Marketing
- ACCOR
__jobinformationwidget.freetext.LocationText__
Mövenpick Hotel and Residences Riyadh, Riyadh, Saudi Arabia
__jobinformationwidget.freetext.ExternalReference__
REF19024R
Weddings & Events Coordinator (Saudi National)
Region
MEA SPAC
This vacancy has now expired. Please see similar roles below...
Our Vision, we make moments
Mövenpick Hotels & Resorts (MH&R) is in the “moments” business. We’re intimately involved in important times in our guests lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a day can make an entire holiday. A romantic dinner for two can lead to a longer term partnership.
It doesn’t take much to make a moment. Just to be genuine. And human. And warm. And take steps to do the ordinary in an extraordinary way.
We understand that this vision cannot be achieved without great people who create and support work environments designed to produce exceptional results.
The Role
- To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
- To generally promote and ensure good inter-departmental relations
- To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
- To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment
- Maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff and employees.
- Maintains professional business confidentiality
- To adhere to Company and Hotel rules and regulations at all times
Key Deliverables and Responsibilities
Planning & Organizing:
- Must possess excellent commercial and analytical skills.
- Ability to work with abstract data, analysis and consolidation.
- Must be proficient with MS-Excel, MS-Word, MS-PowerPoint and MS-Outlook.
- Must be familiar and worked with hotel reporting tools (Fidelio, Opera, Delphi, etc.).
- Strong business ethics.
- Must be multi-tasking and goal-oriented.
- Ability to communicate effectively in oral or written form to all levels of management.
- Ability to analyse data and effectively report findings/observations.
Operations:
- Answer phone calls & take messages related to meeting & events.
- Prepare and manage correspondence, reports and documents.
- Handle incoming mail and send mails to designated personnel or customers.
- Set up and maintain filing systems
- Set up work procedures
- Collect information maintain databases.
- Maintains the Sales and Catering PMS system as per the company standard
- Communicate verbally and in writing to answer inquiries and provide information
- Prepare for meetings
- In charge of the distribution of the banquet event orders
- Ensures that all lead requests are handled as per the policy and not exceeding the lead handing timeframe policy
- Fully aware of the available equipment in the hotel Performs and controls with team all the above-mentioned aspects in accordance to Corporate
- Complies with any reasonable requests made by the management to the best of your ability
- Up sells in house products i.e. flowers to increase Meetings and Events revenue
- Yields all leads prior to the offer letter being sent out, in terms of, venue assigned or rates offered
- Assures the guest pays the required deposit in a timely manner as per the contract.
- Regretting business should be cross sold to other sister property.
- Supervision and communication with M&E Operations during events and assuring guest satisfaction throughout the event.
- Inspect function rooms on a daily basis
- Collaborates with outside supplier’s to guarantee proper set up & for them to abide by the policy and procedures of the hotel.
- Provides functional assistance and direction to Meetings and Events Operations team
- Follows up on event orders to assure clear line of communication with other departments, especially banquets operations and the kitchen
- After Sales to keep the relationship with the customer for future business
- Arranges or conducts site inspections of the hotel’s facilities
- Conducts/assists in staff briefings and oversee to assure smooth flow of the operations.
- Inspects the meeting rooms before the event according to the guest’s requirements.
- The following performance will have to be improved on a daily basis:
- Quality levels of product and services
- Guest satisfaction via the Event Questionnaires
- Overall maintenance of the meeting rooms and equipment will need to be checked monthly with the F&B and Operational team
- To fully comply with the hotels credit policy in obtaining pre-payment or approved credit letters for all events
- Complies with any reasonable requests made by the management to the best of your ability
Administration:
- To report any equipment failures/problems to the Maintenance Department
- Pass any maintenance requests to the Maintenance Department.
- To participate in any Training/Developments schemes as recommended by senior management.
- To comply with any reasonable request made by management to the best of your ability.
- Is familiar with all relevant company documentation and relevant OSMs for his/her field of responsibility.
- Promote efficiency, confidence, courtesy and an extremely high standard of social skills.
- Generally promote and ensure good inter-departmental relations
- To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
- Demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment
- Maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff and employees.
- Maintains professional business confidentiality
- Adhere to company and property rules and regulations at all times
• Strong leadership and interpersonal skills
• Excellent communication and customer contact skills
• Results and service oriented with an eye for details
• Ability to multi-task, work well in stressful & high-pressure situations
• A team player & builder
• A motivator & self-starter
• Well-presented and professionally groomed at all times
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Fairmont Pacific Rim, Vancouver, Canada
Experience Level
Director
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Vancouver
Job Category
Sales & Marketing
Description
Why work for Fairmont Pacific Northwest?Opportunity to develop your talent and grow within Fairmont and across the world!A competitive salary, starting from 190,000.00 per annumComplimentary meal thro
Reference
23a56c42-610d-4a20-b71b-0211736cc515
Expiry Date
01/01/0001
Salary
Location
SLS South Beach Miami, Miami, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SLS
Job type
Permanent
Locations
Miami
Job Category
Sales & Marketing
Description
Job Purpose: Under the guidance of the Call Center Manager, the Reservations Agent is responsible for answering all telephone inquiries with regard to the room, F&B, Nightlife, Spa, and information fo
Reference
392f1e27-c4de-4858-aee5-2ae5ad9417c7
Expiry Date
01/01/0001
Salary
Location
Fairmont Southampton, Southampton , Bermuda
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Southampton
Job Category
Sales & Marketing
Description
We’re looking for an inspired, forward-thinking digital marketing professional to help define the rebirth of an icon. Following a $550 million transformation, Fairmont Southampton is preparing to rein
Reference
2d1d2cda-fe95-47e3-a60c-bcb17e76dc17
Expiry Date
01/01/0001
Salary
Location
Mama Shelter Zurich (Opening July 2025), Zürich, Switzerland
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MAMA SHELTER
Job type
Permanent
Locations
Zürich
Job Category
Sales & Marketing
Description
Would you like to participate to the opening of our Mama Shelter in Zürich?THE MISSION? At Mama, business meets pleasure — and you're the mastermind behind every unforgettable event! 🎉 From corporat
Reference
25a2f0dc-1a5f-49cc-9d52-22de9cef7c78
Expiry Date
01/01/0001
Salary
Location
21c Museum Hotel Lexington, Lexington, United States
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
Lexington
Job Category
Sales & Marketing
Description
Reports To: VP, Hotel Operations Supervises: One to three Sales Managers and/or Coordinators General Purpose: The Area Director of Sales & Marketing is responsible for maximizing all revenues coming
Reference
cfce416d-92d6-4af8-9dfc-65bf2dce1ae1
Expiry Date
01/01/0001
Salary
Location
Pullman Sao Paulo Vila Olimpia, São Paulo, Brazil
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
São Paulo
Job Category
Sales & Marketing
Description
Realizar o procedimento de venda de apartamentos e demais serviços do hotel, fazer o fechamento das reservas de acordo com os procedimentos estabelecidos e políticas da marca, visando a máxima ocupaçã
Reference
34633bb4-e4ec-4f36-8aab-48fafe9ee232
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Bikini Berlin, Berlin, Germany
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Permanent
Locations
Berlin
Job Category
Sales & Marketing
Description
How does your working day look like …You are a brand ambassador for 25hours Hotels and manage to establish the best relationship with our customersYou have the best overview of the Corporate & MICE se
Reference
9cbdba8e-ad0d-40bf-b644-f46321ae83a3
Expiry Date
01/01/0001
Salary
Location
Fairmont Le Château Montebello, Montebello, Canada
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Montebello
Job Category
Sales & Marketing
Description
Ce que l'établissement vous offre :Avantages et taux réduits pour voyager dans les hôtels Accor mondialement (plus de 5700 hôtels)!Stationnement gratuit.Accès gratuit au centre sportif et piscine inté
Reference
231ad4bc-35da-43df-a83b-5017ba1a380a
Expiry Date
01/01/0001
Salary
Location
ibis São Paulo Morumbi, São Paulo, Brazil
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Sales & Marketing
Description
Administrar a disponibilidade de apartamentos e tarifas, bem como vender os apartamentos e realizar o fechamento das reservas individuais e de grupos, visando a máxima ocupação do hotel e cumprir co
Reference
c5d267d4-1e8b-415b-af9d-dd608345a031
Expiry Date
01/01/0001
Salary
Location
Grand Mercure Ahmedabad GIFT City, Gandhinagar, India
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Gandhinagar
Job Category
Sales & Marketing
Description
We are seeking an enthusiastic and innovative Assistant Manager Marketing to join our dynamic team in Gandhinagar, India. This role offers an exciting opportunity to contribute to the growth and succe
Reference
bc54e251-001e-4397-b091-4e35defbe617
Expiry Date
01/01/0001