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  1. Full-Time
  2. Permanent
  3. Food & Beverage
  4. ACCOR

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Grand Mercure Dubai City, Dubai, United Arab Emirates

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REF64429E

Waitress - Immediately Available

Region

MEA SPAC


Job Description

  • Demonstrates standards in all interactions.
  • To promote and maintain a positive working relationship at all times with all the Colleagues.
  • To consistently offer professional, friendly and warm service. 
  • To demonstrate a complete understanding of Restaurant Policies & Procedures and Service Standards as outlined by Grand Mercure Dubai City & Ibis Styles Dubai Airport.
  • To have full knowledge of the Menu, Beverage lists in your outlet and all other special promotions taking place in the hotel. Knowledge of all menu items, garnishes, contents and preparation methods.  To be able to answer any Guest questions about menu items in an informative and helpful way.
  • To understand shift end reports, have knowledge of non-cash/cash transactions and procedures for depositing monies into safe or collecting due backs.
  • To understand how to operate all the equipment used in the outlet.
  • To fully understand and follow the hotel’s recycling program and procedures.
  • To actively participate in all health and safety procedures the entire hotel.
  • To follow all of safety and sanitation policies when handling food and beverage.
  • Carrying out any miscellaneous duties and responsibilities as requested by your manager pertaining to total quality service delivered in Restaurant.
  • Follows Hotel’s telephone etiquette standards.
  • Perform other duties, as and when required.

Additional Information

  • Service focused personality is essential
  •  Previous experience in a similar role is an asset
  •  Strong interpersonal and problem-solving abilities and the ability to lead by example.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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