1. Full-Time
  2. Permanent
  3. NOVOTEL
  4. Food & Beverage

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Novotel Riyadh Sahafa, Riyadh, Saudi Arabia

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REF117431B

Waiter - Waitress

Region

MEA SPAC


Company Description

Why work for Accor?

We are far more than a global leading company. We welcome you as you are, and with us you will find a career and a brand that fits your personality.

We support you to grow and learn every day. We ensure that your work has meaning in your life and that, throughout your journey with us, you explore the limitless possibilities of Accor.

At Accor, you can write every chapter of your own story, and together we can transform the future of gastronomy and hospitality. Discover the life that awaits you at Accor by visiting https://careers.accor.com/

Do what you love, contribute to communities around the world, and dare to challenge the status quo! #BELIMITLESS


Job Description

We are seeking a professional and customer-focused Waiter or Waitress to join our dynamic hospitality team in Riyadh, Saudi Arabia. In this role, you will deliver exceptional dining experiences by providing courteous, efficient, and attentive service to our guests. You will be the face of our establishment, creating memorable moments through your warmth, professionalism, and dedication to excellence. This position requires someone who is organized, detail-oriented, and passionate about exceeding customer expectations in a fast-paced environment.

  • Greet and welcome guests to their tables with genuine warmth and enthusiasm, ensuring they feel valued from the moment they arrive
  • Prepare and maintain tables according to established standards by setting up linens, silverware, glassware, and place settings
  • Present menus to guests and provide detailed, knowledgeable information about food and beverage offerings, specials, and recommendations
  • Take accurate food and beverage orders while demonstrating attentiveness to guest preferences and dietary requirements
  • Serve food and beverages in a professional, efficient, and courteous manner, following all hotel or establishment standards of performance
  • Ensure exceptional food hygiene and safety standards by maintaining equipment functionality and adhering to proper safety protocols
  • Perform opening and closing procedures for the assigned outlet, including setup, breakdown, and cleanliness verification
  • Assist in conducting monthly inventory checks on operating equipment and supplies to maintain operational efficiency
  • Handle guest inquiries and concerns with empathy and problem-solving skills, ensuring swift resolution and guest satisfaction
  • Collaborate with kitchen and bar staff to ensure seamless service delivery and timely order fulfillment
  • Maintain composure and resilience during peak service periods while managing multiple tables simultaneously

Qualifications

  • Proven work experience as a Waiter or Waitress in a professional dining establishment
  • Strong interpersonal and problem-solving abilities with a customer-focused mindset
  • Fluency in English; additional language skills are a plus
  • Proficiency with MICROS POS system or similar point-of-sale platforms
  • Comprehensive knowledge of food and beverage service standards and protocols
  • Excellent attention to detail and accuracy in order taking and service delivery
  • Physical stamina and ability to stand, walk, and carry items for extended periods
  • Demonstrated ability to work efficiently in a fast-paced, high-volume environment
  • Strong organizational and time management skills with the ability to prioritize multiple tasks
  • Knowledge of food safety, hygiene regulations, and sanitation best practices
  • Ability to work collaboratively as part of a team while maintaining individual accountability
  • Exceptional communication skills and a friendly, professional demeanor
  • Flexibility to work various shifts, including evenings, weekends, and holidays as required
  • Cultural awareness and sensitivity to diverse guest backgrounds and preferences

Additional Information

Your Team and Work Environment:

In 1–2 sentences, introduce the team, hotel, or workplace in a way that reflects the culture.

Note: Adjustments may be made according to specific local or legal requirements, such as work permits.

Our Commitment to Diversity & Inclusion:

We are an inclusive company, and our goal is to attract, 

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US