- Full-Time
- Permanent
- FAIRMONT
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
Cape Grace, A Fairmont Managed Hotel, Cape Town, South Africa
__jobinformationwidget.freetext.ExternalReference__
REF40519S
Waiter/Waitress
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. We know that to offer our guests the best, we first need to offer our employees the best. That is why you'll find exceptional work opportunities-throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific-as well as industry-leading training, career development, recognition and rewards, Fairmont Hotels & Resorts is a celebrated collection of hotels that included landmark locations like London's The Savoy, New York's The Plaza and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment: we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Scope of Position:
As a Waiter/Waitress you will be responsible to prepare for Food and Beverage service and serves our guests in line with the Food and Beverage concept. As a Waiter/Waitress, you will provide guests with the full experience that encompasses engaging & personalized service from beginning to end of service. Your role is to turn their moments with us into memories by delivering Fairmont`s service promise and the highest level of brand standards and Fairmont service standards.
- Demonstrates Fairmont standards in all interactions.
- To promote and maintain a positive working relationship at all times with all the Colleagues in Fairmont.
- To consistently offer professional, friendly and warm service.
- To demonstrate a complete understanding of Restaurant Policies & Procedures and Service Standards as outlined by Fairmont Hotels & Resorts.
- To have full knowledge of the Menu, Beverage lists in your outlet and all other special promotions taking place in the hotel. Knowledge of all menu items, garnishes, contents and preparation methods. To be able to answer any Guest questions about menu items in an informative and helpful way.
- To understand shift end reports, have knowledge of non-cash/cash transactions and procedures for depositing monies into safe or collecting due backs.
- To understand how to operate all the equipment used in the outlet.
- To fully understand and follow the hotel’s recycling program and procedures.
- To actively participate in all health and safety procedures the entire hotel.
- To follow all of safety and sanitation policies when handling food and beverage.
- Carrying out any miscellaneous duties and responsibilities as requested by your manager pertaining to total quality service delivered in Restaurant.
- Follows Hotel’s telephone etiquette standards.
- Perform other duties, as and when required.
- Must possess outstanding guest services skills, professional presentation and sophisticated communication skills.
- Proficient in the English language (verbal & written), second language is an asset.
- Must be able to handle a multitude of tasks in an intense, ever-changing environment.
- Previous service experience an asset.
- Available to work night shift, weekends and/or holidays.
- Previous point of sale system experience an asset, but not required.
- Excellent communication and organizational skills.
- Strong interpersonal and problem-solving abilities.
- Highly responsible & reliable.
- Ability to work well under pressure in a fast-paced environment.
- Ability to work cohesively with fellow colleagues as part of a team.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN USRelated jobs
Salary
Location
Mercure Sydney, Sydney, Australia
Experience Level
Associate
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Sydney
Job Category
Food & Beverage
Description
Your responsibilities will include: Take ownership of the running of the breakfast service, ensuring that the outlet is running smoothly, and all tasks are completed efficiently.Leading by example wit
Reference
e2d7a949-e20e-42d4-bfa5-224ba1ac683b
Expiry Date
01/01/0001
Salary
Location
Mercure Townsville, Townsville, Australia
Experience Level
Entry Level
Job Schedule
Casual
Brands
MERCURE
Job type
Temporary
Locations
Townsville
Job Category
Food & Beverage
Description
We are looking for an enthusiastic Food & Beverage Attendant who loves delivering exceptional service. If you have a can-do attitude, with experience working in a fast-paced environment we look forwa
Reference
764e82ef-7825-4939-ad38-f1c5e50c53a1
Expiry Date
01/01/0001
Salary
Location
Pullman Adelaide, Adelaide, Australia
Experience Level
Associate
Job Schedule
Part-Time
Brands
PULLMAN
Job type
Permanent
Locations
Adelaide
Job Category
Food & Beverage
Description
🌟 Become Our Next Restaurant & Bar Team Leader! 🌟Are you ready to lead a team in delivering unforgettable dining experiences? As our Restaurant & Bar Team Leader, you’ll be at the heart of our opera
Reference
add9ef3c-6b71-445f-a5a1-251d763574d0
Expiry Date
01/01/0001
Salary
Location
Sofitel Melbourne on Collins, Melbourne, Australia
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
SOFITEL
Job type
Permanent
Locations
Melbourne
Job Category
Food & Beverage
Description
Sofitel Melbourne on Collins is seeking an In-room dining Attendant to join the team. The attendant must be passionate and vibrant hospitality professional who are eager to greet guests from across th
Reference
cbc37e2d-5c81-4b05-9823-5fea97086a51
Expiry Date
01/01/0001
Salary
Location
Fairmont Jasper Park Lodge, Jasper, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Jasper
Job Category
Food & Beverage
Description
Exceptional service and cuisine are hallmarks of Fairmont Jasper Park Lodge dining experience. As a Busperson, you will take pride in the integral role you play in supporting your Food & Beverage Coll
Reference
17235626-f9a0-4b05-94cf-33768d34678c
Expiry Date
01/01/0001
Salary
Location
Novotel London Greenwich, London, United Kingdom
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
London
Job Category
Food & Beverage
Description
Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite li
Reference
53b5b063-99d8-4513-8eb6-fb08cf18ed4d
Expiry Date
01/01/0001
Salary
Location
Fairmont Mayakoba, Playa del Carmen, Mexico
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Playa del Carmen
Job Category
Food & Beverage
Description
Hostess.¿Le apasiona todo lo que es Alimentos & Bebidas y sonríe para nuestros clientes? Como Hostess, tendrá la oportunidad perfecta para tocar los corazones de nuestros huéspedes al hacer que sus oc
Reference
94d0567e-efcc-4204-80fc-98c30c57571a
Expiry Date
01/01/0001
Salary
Location
21c Museum Hotel Louisville, Louisville, United States
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
Louisville
Job Category
Food & Beverage
Description
Reports To: Bartender, Beverage Manager, Food & Beverage DirectorGeneral Purpose: The Bar Back supports the bartender with a primary responsibility of restocking glasses, beverages, ice, etc. The Bar
Reference
86d2feae-d9b5-4d09-8b3f-6613a1e6ae8d
Expiry Date
01/01/0001
Salary
Location
Fairmont Waterfront, Vancouver, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Vancouver
Job Category
Food & Beverage
Description
Server Assistant - Full Time You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our off
Reference
37fa7c58-67e2-47e9-846e-04c43ccc1aa4
Expiry Date
01/01/0001
Salary
Location
21c Museum Hotel Louisville, Louisville, United States
Experience Level
Associate
Job Schedule
Part-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
Louisville
Job Category
Food & Beverage
Description
General Purpose: The Banquet Bartender provides timely, accurate and friendly service while preparing the highest quality beverages for each guest.Specific Responsibilities:Follows all steps of servic
Reference
283a7cc3-cfaf-4478-afe7-8ef05255ac58
Expiry Date
01/01/0001