Vie - Senior Sales Manager (Ha Noi Office)

The 5-star Novotel Phu Quoc Resort is situated on Truong Beach, one of the most beautiful beaches on Phu Quoc Island, yet conveniently only 10 minutes from the airport and 25 minutes from the bustling Duong Dong town. The luxury Novotel Phu Quoc Resort offers a fantastic range of facilities & amenities, superior service, and an accommodation style for all tastes ensuring a destination resort perfectly suited to vacationers, family gatherings, and incentive groups alike.
Choose to stay in one of the Bungalows with or without private pool, set in the landscaped tropical gardens or opt for one of the luxurious accommodation in the main building, many enjoying stunning views over the pristine ocean.
Viewing the spectacular sunset over the ocean is a must-see in Phu Quoc and there is no more perfect way to enjoy it than by relaxing by the infinity pool by our Ocean Bar whilst sipping a delicious cocktail and taking some amazing photos. The Lounge Bar is another great option for snacks and drinks. Furthermore, Food Exchange and Phu Quoc Seafood Restaurant are inviting you to delight your taste buds with a range of cuisine available.

We know that if your kids are happy then Mum & Dad are happy too! So we make sure kids are well taken care of at Novotel Phu Quoc Resort. There is Kids club with movies, PlayStation plus an activity program & qualified staff to look after them.
Guests seeking a rejuvenated experience are invited to our In Balance spa to enjoy a variety of relaxing massages and skin treatments in a tranquil environment. For those that want to stay in shape, there are well-equipped fitness center and also tennis court.
The resort is perfect not only for your holiday but also for meetings and events by its state-of-the-art function rooms which accommodate up to hundreds people. For those couples who wish for a dream wedding, whether it is a stylish wedding in the ballroom, a barefoot wedding on the beach, or an awesome reception under the stars, we’re delighted to be a part of your event.

MAIN RESPONSIBILITIES:

• Develop a sales strategy and action plan needed

• Create selling strategies to capture the maximum room revenue & catering revenue for hotels in monthly target

• Develop business leads for the Hotel on a weekly basis

• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue

• Plan active site inspections/entertainment meetings weekly basis to qualified potential accounts or new accounts

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows etc.

• Carry out research to identify ways to increase customer base/ database from her segment in-charge by daily tele-sales call & sales call

• Perform monthly review account profile on room nights production and average rate

• Full acknowledge market intelligent, understand well the market trend, competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge

• Fully responsible of accounts management

• Attend hotel clients and local community business events to network and maintain high visibility

• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

• Daily Sales meeting to discuss and decide on suitable strategy for increased hotel sales.

• Communicate with clients to respond to their inquiries and convince them to close a sales deal.

• Maintain good working relationships with customers to encourage regular patronage and future business deals

The position is the Senior Sales Manager based in HANOI with at least 3 years experiences in the hospitality industry

Bechelor Degree in Bussiness Adminstration, Hotel Management or Related.

Responsible for the management of sales activities in line with the annual sales and marketing plan and to achieve/exceed budget. Main responsibility on both Leisure & corporate segment in North area.

Hotel Managed