Vice President Franchise Operations

We are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others.

Our entire Accor portfolio spans across continents and countries all over the world bringing together over 300,000 experts committed to rejuvenating the hospitality experience. We pride ourselves in being the employer of choice, so be all you are, grow and create your path, work with purpose, and enjoy and feel valued. 

Whatever your career journey, we invite you to explore future opportunities with us and share the next part of your career journey at Accor. 

Join our Franchise Operations Team for this rare and exciting opportunity to work had in hand with our diverse range of Economy, Midscale and Premium Franchised Hotels. As VP Franchise Operations, you will lead and drive the strategy of Franchising and ensure the successful performance of your entire network. 

Additionally, you will also own, lead and support with the following:

• Growing the Franchise fee income by setting both preventative and corrective actions in line with country objectives and brand policies. 
• Ensure all Franchise receivables are fully managed to include analysis, control, follow up and adherence to the terms of HFA's. 
• Maintain visibility amongst owners by actively travelling to all hotels within your network. All visits to be followed up and recorded via WE Max platform. 
• To role model the Accor spirit of building and elevating professional relationships across your internal and external stakeholder groups.
• Supporting Franchisees in developing business strategies and investment to nuture the growth of their hotels.
• Promote brand quality and Accor in terms of product as a service provider to the Franchise network. This is also inclusive of all Food Beverage concepts. 
• Remain commercially astute to the evolving needs of the Franchise market and react accordingly.  

• Extensive Hotel or Operational experience  
• Ability to analyse, anticipate & adapt
• Ability to persuade and influence Franchisees to maintain brand standards and appropriate Accor Policies.
• Proactive and decisive.
• Strong and proven financial acumen.
• Ability to develop clear strategic plans and business objectives, which balance medium- and short-term business needs.
• Experienced in management of a sizeable number of branded hotels (mid-market brands preferable) with strong organisational skills.
• Natural coach/mentor who enjoys developing people and delivering results through others.
• Effective leader with ability to inspire and communicate at the highest levels.

To acknowledge your hard work, loyalty and commitment to us, we offer an extensive benefits package; competitive salary, bonus, season ticket loans, technology save scheme, financial wellbeing scheme, subsidised gym membership, private medical healthcare, pension,  complimentary hotel stays, hybrid working (3 days a week from the office) and additional remote working for up to 12 days anywhere in Europe for the year! 

Your Accor experience begins now, so if you are up for a new challenge, and want to be a part of the best, then we want to hear from you!

your information will be kept confidential according to EEO guidelines.