- Part-Time
- Permanent
- SOFITEL
- Rooms
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Sofitel Auckland Viaduct Harbour, Auckland, New Zealand
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REF54384J
Turn Down Attendant
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Sofitel - Chic, Passionate, Indulged, Special. Experience the very best of modern luxury at Sofitel Auckland Viaduct Harbour. Here you can indulge in a decidedly chic encounter that combines the spirit of Aotearoa with the French Art de Vivre.
The unmistakable influence of fashion has imbued Sofitel with a couture approach to service, from the fine attention paid to the smallest detail, to the elaborate flourishes that enchant and delight guests. As proud “Ambassadors” of l’Art de Vivre around the world, we are committed to delivering hospitality excellence and heartfelt service, in a manner that is tailor-made to our guests
We are looking for ambassadors for Sofitel Auckland Viaduct Harbour as Part Time Turn Down Attendant. The ambassador should an eye for detail, a passion for creating magnifique luxury experience for our guests and developing a wonderful team.
Shift starts from 4:30pm onwards
Our Ambassador will be:
- To carry out allocated cleaning duties, achieving established standards of cleanliness and presentation to meet guest’s expectations in regard to the cleanliness of the room areas, public areas and standards for back of house areas.
- Clean allocated rooms to Sofitel reference standards.
- Service all allocated rooms to Sofitel reference standards.
- Clean all back of house areas. May clean Kitchen area as required.
- Clean and maintain locker rooms, staff and public washrooms / toilets.
- Carry out programmed / regular cleaning duties as allocated.
- Use and clean equipment with care, reporting any defective equipment as set down in procedures manual.
- Ensure all department equipment is maintained to a high standard.
- Assist with regular equipment stocktaking.
- Ensure the security of keys and public / back of house areas at all times by adherence to security procedures. Report any suspicious persons or items to Supervisor.
- Understand the correct usage and storage of cleaning agents in line with health and safety regulations and manufacturers instructions.
- Assist guests with any requests for information or service they require. Refer any requests out of your authority to your supervisor.
- Assist in providing our guests with turn down service.
- Any other reasonable request by your manager
- Good level of physical fitness. This role has physical demands of lifting and carrying and being on your feet.
- Have an understanding of the needs and expectations of luxury guests.
- Have a high attention to detail.
- Organises time and work efficiently.
- Must have working rights in New Zealand
- Benefits Your Way - Incredible Accor Heartist Benefits - discounted Food & Beverage + Accommodation Worldwide
- Complimentary Meals on shift
- Accor's Parental Leave Scheme - up to 12 weeks
- Access to our Employee Assistance Program
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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