- Full-Time
- Permanent
- Rooms
- ACCOR
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Novotel Mumbai Juhu Beach, Mumbai, India
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REF119871G
Team Leader - Housekeeping
Region
MEA SPAC
Novotel Mumbai Juhu Beach is Accor's breathtaking beachfront property located in the financial capital of India. Offering an inventory of 204 guest rooms and suites along with 6 dining options serving Chinese, Indian, Italian and Continental cuisines.
Located 3.2 mi from Chhatrapati Shivaji Airport and overlooking the Arabian Sea Novotel Mumbai Juhu Beach is a beach front property.
Administration
- Ensure updating of all departmental records pertaining to attendance, duty allocation, extra cleaning, store requisitions, lost & found, mini bar operations, inventories, guest comments and incident records
Customer Service
- Meet with guests on a regular basis to ascertain their views on services of the department.
Financial
- Assist the Assistant Housekeeper in ordering of supplies
- Carry out periodic inventories of all operating supplies in coordination with the Assistant Housekeeper and Laundry Manager
- Ensure zero wastage of supplies, manpower and energ
Operational
- To maximize performance and efficiency of the department by the correct allocation of areas to associates
- Carry out stipulated trainings as per the departmental manual
- Ensure correct use of all supplies provided to associates. Periodically check all equipment to ensure correct usage.
- Ensure correct maintenance of log book and all departmental records
Personnel
- Carry out daily briefings, training, grooming checks and marking of attendance
- Carry out departmental induction programs
- Convey to Assistant Housekeeper any concerns raised by associates
- Ensuring redressal of any associate complaints / issues
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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