- Full-Time
- Permanent
- MOVENPICK
- Rooms
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Mövenpick Jeddah City Star, Jeddah, Saudi Arabia
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REF55832E
Tamayyaz– Receptionist – Saudis Only
Region
MEA SPAC
This vacancy has now expired. Please see similar roles below...
“Tamayyaz" is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.”
“A passion for perfection”
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
- Welcome guests with a warm and friendly demeanour, ensuring a positive first impression of the hotel.
- Handle guest check-ins and check-outs efficiently, providing a seamless experience.
- Respond promptly to guest inquiries, offering valuable information about the hotel facilities and local attractions.
- Handle guest concerns with professionalism and empathy.
- Collaborate with other hotel departments to ensure smooth guest experiences and efficient operations.
- Uphold the highest standards of confidentiality and data protection.
- Answer and forward phone calls.
- Manage guest bookings and reservations.
- Inform housekeeping when rooms have been vacated and are ready for cleaning.
- Review accounts and charges with guests during the check-out process.
- Perform any other duties as assigned from time to time by the Management.
- Greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk.
Your experience and skills include:
- Service focused personality is essential
- Minimum of 1 year experience in a similar role, preferably in the hospitality industry
- Excellent communication skills in English, both verbal and written
- Proficiency in using hotel management software and booking systems
- Strong organisational skills and ability to multitask efficiently
- Flexibility to work in shifts, including weekends and holidays
- GCSE qualifications or equivalent, with good grades in English and Mathematics
- Ability to remain calm and professional under pressure
- Keen attention to detail and accuracy in handling financial transactions
- Knowledge of additional languages is advantageous
- Familiarity with local attractions and services to assist guests
- Positive attitude and willingness to go above and beyond for guest satisfaction
- Basic computer skills including proficiency in Microsoft Office suite
- Ability to work collaboratively in a team environment
- Professional appearance and adherence to grooming standards
- Saudi nationality
experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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