Talent & Culture Manager

Novotel Queenstown Lakeside is located on the tranquil banks of Lake Waitapu, a 4 star property with 273 rooms, meeting facilities and a stunning view from our Elements Restaurant. Conveniently placed in prime location in Queenstown, making it one of the most iconic tourist destination Hotels in the World!

Are you passionate about fostering a vibrant workplace culture and nurturing talent within a diverse hospitality environment? Novotel Queenstown Lakeside is seeking an enthusiastic and dedicated Talent & Culture Manager to lead our team in creating an exceptional employee experience. If you thrive in a fast-paced, guest-centric atmosphere and possess a keen understanding of talent development and cultural enhancement, we invite you to bring your expertise to our Hotel.

In this leadership Talent & Culture role, you will be the champion of all things related to People & Culture. You will contribute to building a culture of high performance, inclusion, respect and fun! You will take ownership of the Talent and Culture function for the Hotel & team Hostel, working closely with the General Manager.

• Offering professional, engaging and friendly service to create an outstanding employee experience while assisting & coaching colleagues with requests and inquires.
• Overseeing end to end Recruitment, Onboarding, Learning & Development, team building and creating a strong & healthy work-culture.
• Maintaining confidential and organized processes necessary to comply with policies, reporting, standards, and regulations within the Hotel and the Staff Hostel.
• Supporting the Heads of Departments with projects relating to benefits, recruitment, worker’s compensation, and employee engagement

• Experience in a HR leadership capacity or within a Hospitality environment - advantageous
• Proven success in devising and executing talent strategies, covering sourcing, recruitment, onboarding, and retention strategies aligned with the hotel's values.
• Proficiency in implementing training programs and performance systems that elevate skills, foster career growth, and enhance employee engagement.
• Strong background in fostering positive employee relations, conflict resolution, and creating inclusive work environments while ensuring legal compliance.
• Demonstrated ability in nurturing vibrant workplace culture through engagement  fostering collaboration across departments, and effectively communicating HR strategies to diverse stakeholders.

• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
• Work Your Way - Flexibility to ensure a work life balance!
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Accor's refer-a-friend bonus
• Accor's Parental Leave Scheme
• Access to our Employee Assistance Program

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.