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  1. Full-Time
  2. Permanent
  3. MERCURE
  4. Talent & Culture

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MERCURE LUCKNOW, Lucknow, India

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REF39554L

Talent & Culture Executive

Region

MEA SPAC


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Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.


Job Description

  • Communicate and support company policies & procedures to maintain high employee morale and motivation, and ensure an atmosphere of participative management.
  • Ensure optimum service through the effective communication of policies and procedures to all employees.
  • To recommend, implement, formulate and execute organizations policies, procedures, rules, regulations and programs for all the employees
  • To assist the Talent & Culture Manager in ensuring that the Personnel functions are carried out effectively and professionally, resulting in a highly motivated, flexible and multi skilled workforce.
  • Assist the Talent & Culture Manager to develop an annual and long-term Human Resources plan that identifies the organizations Human Resources agenda as a component of the organizations overall Strategic Plan.
  • Identify Talent & Culture Manager strategies and program requirements needed to maintain a progressive work culture in support of effective recruitment, development, and retention of the employees.
  • Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
  • Develop and maintain effective relationships with all the departments.
  • Promote and manage a positive and productive work environment by working with the management team to provide clear communication and fair and timely evaluations of the team.
  • Ensure compliance of employees with established procedures and practices.
  • Resolve employee’s issues and inquiries.
  • Provide a positive work environment by consistently facilitating open, two-way communication and resolving all employee relations issues in a timely manner.
  • Monitor employee turnover and react appropriately to improve retention.
  • Leadership skills that utilize persuasion and motivation to attain organizational  goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness;
  • Ability to accept responsibility;
  • Self confidence, motivation, drive and tenacity;

Qualifications

MBA in HR 


Additional Information

Total 1-2 Years of experience in Hotel.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US
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