Talent & Culture Coordinator

Victoria Golf Resort & Spa Managed by Accor

The property will be managed by Accor under white label while it undergoes a comprehensive property improvement plan. Upon completion, Victoria Golf Resort & Spa will be fully rebranded as a Fairmont property, its exceptional golf facilities and beautiful natural surroundings perfectly complementing the wider Fairmont Hotels & Resorts portfolio. Accor will ensure a seamless transition and integration of Fairmont’s signature brand markers, complemented by touches that celebrate the property’s local culture – positioning the hotel at the heart of the local community and destination.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Talent & Culture Administrative Coordinator M/F/X

Join the Talent & Culture team at Victoria Golf Resort & Spa and become the beating heart of our company culture!

More than just an administrative role, the Talent & Culture Coordinator is a truly human mission. You’ll be at the crossroads of internal relations, employee experience, and hotel life — a valuable link between our teams and our daily operations.

As an ambassador of our values, you will help shine a light on our culture through effective communication, engaging internal events, and attentive administrative support. Whether you're organizing internal celebrations, welcoming new talents, or help to do the check in and check out the staff residence, you’ll play a key role in team well-being and engagement.

If you're passionate about people, recognized for your organizational skills, positive energy, and reliability — this role is made for you!

Summary of Responsibilities

Reporting to the Director Talent & Culture, responsibilities and essential duties include but are not limited to:

Internal Communication

• Manage internal communication tools (staff memos, “TV, and staff notice boards)
• Draft and send memos regarding hotel activities, office closures, etc.
• Send correspondence to employees for key life events (weddings, births, bereavements)

Internal Events & Recognition

• Organize and implement the monthly staff quiz
• Prepare and coordinate celebrations (national holidays, new hotel openings, etc.)
• Assist with and participate in major staff events (e.g., staff party, summer BBQ)
• Create weekly birthday lists, send out cards, and notify the Talent & Culture team
• Take and archive photos at all internal events and staff-focused client events
• Organize the biannual General Staff Assembly

Administration

• Coordinate and distribute employee administrative requests
• Ensure digitalization of employee files
• Maintain and follow up on missing document records and reminders
• Assist in welcoming new employees
• Handle employee advance requests
• Ensure proper office closure procedures
• Handle internal and outgoing mail
• Manage key distribution (Residence, lookers)
• Maintain office supplies for the T&C department
• Oversee observation interns (planning, photos, evaluations, onboarding, and departures)
• Monitor intern development, conduct 1- and 3-month follow-ups, manage school evaluations and LinkedIn departure posts
• Prepare internal visit documentation with the T&C Assistant Manager  and ensure meeting room setup
• Prepare materials for school recruitment visits with the Assistant Manager
• Take professional photos of employees and manage photo tracking
• Participate in hotel school recruitment days
• Retrieve employee files from archives
• Send registered mail
• Perform weekly locker room checks
• Comply with departmental policies and procedures
• Adhere to ergonomic, health, and safety standards
• Perform any other duties as assigned

Staff Residence

• Conduct check-in/check-out inspections for the staff residence

Our Values

Respect:
We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity.

Belonging:
We celebrate our differences. We support one another and always stand together.

Integrity:
We build trust through mutual respect and authenticity.

Empowerment:
We have the power to take initiative and anticipate moments that create unforgettable experiences.

Excellence:
We build genuine connections and cherish every opportunity to make those around us feel special.

Diversity and Inclusion

Committed to creating an inclusive environment where diverse talents thrive, we welcome candidates from all backgrounds to join our team.

Employee Benefits

Join our team and enjoy a range of exclusive colleague benefits, including complimentary upgrades, extended stays, discounted stays at Accor , Fairmont and Raffles properties, special discounts on dining and wellness services, and additional luxuries to enhance your experience.
We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.