Supervisor, Accounts Receivable

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.

Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.

Role Overview:
The Supervisor Accounts Receivable will be responsible for overseeing the entire accounts receivable function within the organization, ensuring accurate records, effective collection strategies, and timely reporting. This role requires expertise in income auditing, credit management, and team leadership, contributing to the company's overall financial health and strategic objectives.

Responsibilities:

• Accounts Receivable Management:
  Maintain accurate records and control reports related to accounts receivable. Monitor and update receivables by ensuring the processing of daily orders, including handling transactions such as bank remittances.

• Collections Oversight:
  Supervise and manage collection activities, including negotiating with past-due accounts, referring accounts to collection agencies, and sending follow-up communications to ensure timely payments.

• Team Leadership:
  Lead, direct, and mentor the accounts receivable team, ensuring that operational procedures are followed efficiently and effectively. Communicate and explain work procedures to subordinates to maintain high standards of performance.

• Financial Oversight & Reporting:
  Monitor expenditures, implement corrective actions by identifying significant variances, and ensure that operational criteria are met within the accounts receivable functions.

• Income Audit & Credit Department:
  Collaborate closely with the income audit and credit department to reconcile discrepancies and ensure financial integrity. Oversee credit decisions, ensuring proper documentation and analysis are in place for new and existing clients.

• Cash Flow & Forecasting:
  Assist in financial planning, including cash forecasting, by providing accurate data and analysis to support the company’s strategic goals and decision-making processes.

• Confidentiality:
  Maintain strict confidentiality of company information at all times, ensuring that financial details and customer data are handled securely.

• Bachelor’s degree in Finance or a related field.

• Previous experience in an accounts receivable supervisory role, preferably in a hospitality or finance-related industry.

• Solid understanding of income audit and credit management practices.

• Strong organizational skills and attention to detail.

• Excellent communication and leadership abilities.

• Ability to work effectively under pressure and meet deadlines.

• Proficient in financial software and systems.

• Strong analytical and problem-solving skills.

• Ability to work both independently and as part of a team.

• Professional demeanor with a focus on customer service and relationship management.

We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success.