Company Description
Every memorable dining experience at Fairmont Pacific Rim begins behind the scenes with our Food & Beverage team’s commitment to safe and efficient operations. Showcase your leadership strengths and model our service culture as Stewarding Supervisor, where you will ensure a superior standard for all flatware, tableware and kitchen equipment in support of our Culinary and Banquets teams.
Job Description
What is in it for you:
- Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification
- A competitive rate of $33.35 per hour
- Complimentary work meals through our Colleague Dining Program
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating dining destinations in Vancouver, Victoria, and Whistler
- TransLink monthly pass reimbursement program
- Extensive benefits package, including health, paramedical, dental, vision, life, and disability insurance (eligibility requirements apply)
- Company-matched pension plan and the opportunity to enroll in the Group RRSP (eligibility requirements apply)
- A complimentary hotel stay with breakfast for two through our BE OUR GUEST program for newly hired colleagues
- Opportunities to participate in sustainability, charity, and community engagement initiatives
- Access to world-class training, leadership programs, and career development opportunities across a global hospitality network
- Be part of a dynamic, diverse team in a stunning luxury environment where no two days are the same
- Enjoy discounted room rates at Fairmont hotels worldwide and special colleague rates across other Accor properties
- Grow your career within a Forbes Five-Star Spa, recognized for excellence in service, wellness innovation, and guest experience.
What you will be doing:
Reporting to the Chief Steward, responsibilities and essential job functions include but are not limited to the following:
- Supervise daily stewarding operations, including dishwashing, pot washing, kitchen cleaning, and waste management
- Ensure all kitchens, restaurants, banquet areas, and back-of-house spaces are clean, organized, and sanitized at all times
- Coordinate stewarding coverage based on business levels and operational needs
- Ensure compliance with local health regulations, WHMIS, and workplace safety standards
- Maintain proper use, handling, and storage of cleaning chemicals and equipment
- Support food safety standards, including HACCP guidelines
- Conduct regular inspections and follow up on corrective actions
- Lead, train, and motivate the Stewarding team, fostering a positive and respectful work environment
- Ensure new colleagues receive proper onboarding and training
- Monitor performance, provide coaching, and support development of team members
- Monitor inventory levels of cleaning supplies, chemicals, and equipment
- Ensure proper use and maintenance of dishwashing machines and other stewarding equipment
- Report maintenance issues and coordinate repairs as needed
- Work closely with Culinary, Banquets, and Food & Beverage teams to support smooth operations
- Communicate effectively with leaders to anticipate needs for events, banquets, and high-volume periods
- Other duties as assigned
Qualifications
Your experience and skills include:
- Previous experience in stewarding or kitchen operations, with supervisory experience preferred
- Strong knowledge of sanitation, hygiene, and safety standards
- Ability to lead a team in a fast-paced, high-volume environment
- Good communication and organizational skills
- Physically able to stand for long periods and lift heavy items as required
- Flexible schedule, including evenings, weekends, and holidays
- Fast-paced environment requiring attention to detail and teamwork
Additional Information
Your team and working environment:
You will be part of the Stewarding and Culinary Operations team, working closely with Chefs, Food & Beverage leaders, and Banquets to support the hotel’s daily operations and special events. As a Stewarding Supervisor, you will lead a diverse and hardworking team of stewards, playing a key role in maintaining a clean, safe, and efficient back-of-house environment. Your leadership and collaboration will directly support the success of our kitchens and the overall guest experience.
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
