Company Description
Your Team and Working Environment
Since 1915, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of Edmonton. Nestled above the river valley, the hotel’s charm and elegance have earned it recognition as one of the city’s most sought-after locations, as well as the prestigious MICHELIN Key 2025 and Condé Nast Traveler 2025 Readers’ Choice Awards. World-class service awaits our guest’s every need. Our dedicated team is delighted to assist with a variety of personalized services to ensure guest comfort and convenience are our top priorities. Edmonton's castle offers award-winning, locally-inspired dining, a multi-level health club facility, unforgettable meetings and events, and fairy-tale weddings. At Fairmont Hotel Macdonald, our team takes pride in creating memorable experiences for every occasion. With over a century of hospitality excellence and deep community connections, we continue to uphold the high standards of service that have defined the hotel for generations.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Job Description
Stewarding Supervisor (Full Time Contract Position till December 31, 2026)
Every memorable dining experience at Fairmont Hotels and Resorts begins behind the scenes with our Food & Beverage team's commitment to safe, efficient operations. Showcase your Leadership Strengths and model our service Culture as Chief Steward, where you will ensure superior standards of all flatware, tableware and Kitchen Equipment in support of our Food and Beverage Departments.
What you will be doing:
Reporting to the Executive Chef, responsibilities and essential job functions include but are not limited to the following:
- Ensure smooth operation of the Stewarding department on a daily basis.
- Maintain inventory of machines and equipment and ensure preventative maintenance is in place
- Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues.
- Balance operational, administrative and colleague needs.
- Supervise, clean & maintain the sanitation of kitchen and stewarding equipment and other areas assigned.
- Ensure all banquet event orders are reviewed and ensure proper set-ups are in place.
- Prepare monthly reports on shortages in china, silverware, equipment and chemicals
- Follow department policies, procedures and service standards.
- Other duties as assigned.
Qualifications
Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift.
- Frequent lifting and carrying up to 30 lbs.
- Occasional kneeling, pushing, pulling, lifting.
- Occasional ascending or descending ladders, stairs and ramps.
Your experience and skills include:
- Previous leadership experience required (in a Stewarding Department preferred)
- Ability to work under pressure in fast paced environment.
- Strong interpersonal and problem solving abilities.
- Working Knowledge in regards to labor forecasting, scheduling and expense forecasting is an asset.
- Strong interpersonal and problem solving abilities.
- Computer knowledge in Microsoft Window applications required.
- University/College degree in a related discipline an asset.
- Highly responsible & reliable.
- Ability to work cohesively as part of a team.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents.
Additional Information
What’s in it for you:
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Comprehensive wellness platform (Greenshield) for employee mental health and wellbeing support
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities
- Career development opportunities with national and international promotion opportunities. The sky is your limit
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
