Steward Supervisor

Mercure Kuala Lumpur Trion, tallest Mercure hotel building in South East Asia, is strategically located at Trion@KL, an exciting mixed development with an urbanite attitude that radiates life, energy and endless opportunities. Featuring 228 impressive and tastefully designed rooms and suites on level 38 and upwards, with amazing view of Kuala Lumpur’s iconic skyline from  the rooms.

We are seeking a highly organized and efficient Steward Supervisor to join our team in Kuala Lumpur, Malaysia. As a Steward Supervisor, you will play a crucial role in maintaining the cleanliness and operational efficiency of our kitchen and food service areas. This position requires a detail-oriented individual with strong leadership skills and a commitment to maintaining high standards of hygiene and safety.

• Oversee and coordinate the daily activities of the stewarding team, ensuring all tasks are completed to the highest standards
• Train and mentor stewarding staff on proper procedures, equipment usage, and chemical handling
• Assist in creating and managing staff schedules to ensure optimal coverage
• Conduct regular inspections of kitchen areas, dishwashing stations, and equipment to maintain cleanliness and functionality
• Ensure compliance with all health and safety regulations, including food safety protocols
• Manage inventory of cleaning supplies, chemicals, and kitchen equipment
• Coordinate with other departments to support smooth kitchen operations and event setups
• Implement and maintain quality control measures for cleanliness and sanitation
• Troubleshoot and report any equipment malfunctions or maintenance issues
• Assist in the development and implementation of standard operating procedures for the stewarding department
• Participate in departmental meetings and contribute to continuous improvement initiatives

• Minimum of two years' recent experience in a kitchen environment
• Secondary school diploma or equivalent
• Fluency in English and Bahasa Malaysia, both written and verbal
• Strong leadership skills with the ability to motivate and manage a team effectively
• Excellent organizational and time management skills
• Problem-solving abilities and capacity to work independently
• In-depth knowledge of safe working procedures for hazardous materials and kitchen equipment
• Understanding of inventory management and supply chain processes in a kitchen environment
• Familiarity with health and safety regulations specific to food service operations
• Impeccable personal grooming and presentation

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.