- Full-Time
- Internship
- Rooms
- ACCOR
__jobinformationwidget.freetext.LocationText__
Sofitel Strasbourg Grande Île, Strasbourg, France
__jobinformationwidget.freetext.ExternalReference__
REF1423X
Stagiaire Réceptionniste (H/F/X)
Region
Luxury & Lifestyle
Le Sofitel Strasbourg Grande Ile est idéalement situé au cœur d'une ville considérée comme le carrefour de l'Europe. Une atmosphère cosmopolite, un excellent service et une décoration haut de gamme contribuent au charme exceptionnel de ce luxueux hôtel.
Il suit depuis ses débuts la tradition de la grande hôtellerie de luxe, centrée sur le client et empreinte de générosité, de chaleur, de gentillesse, de respect, de discrétion et de professionnalisme.
Nous sommes à la recherche d’un/une Stagiaire en réception pour un stage de 6 mois, à partir de janvier 2025.
Sous la responsabilité des Chefs de Réception, les missions principales seront :
- Assurer les opérations de Front Office, d’accueil, de départ et d’information en application de l’organisation établie par le Chef de Réception
- Prendre en charge le client et contribuer, par une relation chaleureuse et personnalisée, à son bien-être, sa satisfaction et sa fidélisation
- Préparation et suivi des arrivées
- Gérer les appels téléphoniques
- Effectuer les prises de réservation en l’absence du service de réservation
- Assurer le relais entre les différents services et l’ensemble des points d’accueil de l’Hôtel
Votre profil :
- Niveau d'études : BTS /Licence
- Domaine d'études : Hôtellerie
- Langues requises : Français (Langue d'usage), Anglais (Langue de travail) à l’oral comme à l’écrit
- La maîtrise d’une troisième langue est un plus.
Compétences requises :
- Bonnes connaissances des outils bureautiques
- Bonne présentation et bonne élocution
- Aisance relationnelle
- Sens de l’accueil et du service
- Esprit d’équipe
- Autonomie
- Sens des responsabilités
Avantages :
- Gratification et avantage nourriture
- Uniforme fourni et blanchi
- Remboursement des frais de transport à hauteur de 50% d’un abonnement
Nous vous invitons à envoyer votre candidature (lettre de motivation et CV) à Laetitia ARNOLD, Directrice des Services de l'Accueil, à l'adresse suivante : laetitia.arnold@sofitel.com
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Related jobs
Salary
Location
Novotel São Paulo Center Norte, São Paulo, Brazil
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
Arrumar os apartamentos, durante a permanência e após a saída dos hóspedes, efetuando a limpeza de todas as suas dependências, trocando enxovais e repondo os materiais necessários (amenidades). Organi
Reference
00dd753d-5e58-438a-8ec2-29275cb3309a
Expiry Date
01/01/0001
Salary
Location
Novotel São Paulo Center Norte, São Paulo, Brazil
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
Controlar o enxoval dos apartamentos e da área de Alimentos e Bebidas, bem como das roupas dos hóspedes, efetuando a coleta e entrega à Lavanderia externa e conferindo quantidades de entrada e saí
Reference
960abe87-1c7c-460c-9f6b-7eb8e8449e0b
Expiry Date
01/01/0001
Salary
Location
Fairmont Château Whistler, Whistler, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Whistler
Job Category
Rooms
Description
Fairmont Gold SupervisorAt Fairmont Chateau Whistler, unparalleled service and luxury awaits guests of Fairmont Gold, our exclusive 'hotel within a hotel'. As Fairmont Gold Supervisor, you will delive
Reference
b83e9794-84c6-43ab-92b1-1f2815cd47c5
Expiry Date
01/01/0001
Salary
Location
Sofitel Queenstown - Hotel & Spa, Queenstown, New Zealand
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Queenstown
Job Category
Rooms
Description
Join our incredible and supportive Housekeeping team, and see how it's done, behind the scenes of our five star award winning luxury Hotel in the heart of beautiful Queenstown. You will be part of our
Reference
9434a125-f879-48e3-a3c4-3d9154ddd58e
Expiry Date
01/01/0001
Salary
Location
Sofitel Queenstown - Hotel & Spa, Queenstown, New Zealand
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Queenstown
Job Category
Rooms
Description
Join our exceptional Front Office team and deliver professional and attentive service at a five star, luxury property in the heart of Queenstown: Welcoming each new and returning guest with personali
Reference
93708056-8b4b-462a-a242-6fe5655f9e3a
Expiry Date
01/01/0001
Salary
Location
Sofitel Wellington, Wellington, New Zealand
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Wellington
Job Category
Rooms
Description
We are looking for an ambassador for Sofitel Wellington as a Receptionist. The ambassador should an eye for detail, a passion for creating magnifique luxury experience for our guests and developing a
Reference
6a94e383-43fd-4451-9eb9-f29cd3d3ed75
Expiry Date
01/01/0001
Salary
Location
Manly Pacific Sydney MGallery Collection, Manly, Australia
Experience Level
Mid-Senior Level
Job Schedule
Part-Time
Brands
ACCOR
Job type
Permanent
Locations
Manly
Job Category
Rooms
Description
Are you a night owl? Bring your experience and passion as an Assistant Night Manager and join our friendly and fun Front Office Team.It is a Full Time position. As part of our night team, you work nig
Reference
0bc1759e-a957-4cc6-ba1f-7b4e0326f748
Expiry Date
01/01/0001
Salary
Location
Sofitel Los Angeles at Beverly Hills, Los Angeles, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Los Angeles
Job Category
Rooms
Description
Job Summary: The Bell Person’s core activity is to assist and service the guest. Generally speaking, the Bell Person does this by transporting and storing luggage. While doing this, the Bell Person
Reference
6de03eaa-1510-4517-ae39-450e296ec21f
Expiry Date
01/01/0001
Salary
Location
Fairmont San Francisco, San Francisco, United States
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
San Francisco
Job Category
Rooms
Description
Doorperson A smile and warm greeting is what our Guests will receive when staying at Fairmont Hotels & Resorts. As a Doorperson, your engaging personality will make a lasting impression when our Guest
Reference
822bd2fe-edf4-48cf-8c08-cd7f2037c226
Expiry Date
01/01/0001
Salary
Location
Fairmont Château Whistler, Whistler, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Whistler
Job Category
Rooms
Description
Housekeeping Training ManagerOur Housekeeping Training Manager is responsible for the learning and development of the largest department in the hotel. Over see all recruitment and training within the
Reference
5eefd128-08c8-4bab-8aa5-a7f8e9b3cb08
Expiry Date
01/01/0001