Squire, Afternoon Tea & In Room Dining Manager

Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.

Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.

Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.

Are you a passionate foodie who is not afraid of thinking outside the box? Then we have the job for you! As Squire, Afternoon Tea and In Room Dining Manager, you will strategically lead the team to take guest satisfaction to the next level.

The Squire restaurant provides a relaxing environment to enjoy an extravagant buffet breakfast each morning.

What you will be doing:

• Lead, mentor and train the Food & Beverage Operations team
• Ensure Food & Beverage relevant brand standards are maintained for your areas of responsibility
• Strategize on new products and service offerings
• Implement upsell incentives for the department
• Create unforgettable experiences for our guests
• Attend guest requests and anticipate needs
• Manage staff recruitment
• Attend to complaints
• Maintain records of stock levels and financial transactions
• Adhere to and be trained in liquor laws and regulations
• Responsible for keeping payroll in line
• Responsible for forecasting and reviewing the P&L
• Other duties as assigned

• Your experience and skills include:

• ​​​​Service focused personality is essential and previous leadership experience required
• Proven ability to build and maintain good relationships with all stakeholders
• Communicate thoughts, actions and opportunities clearly with strong networking skills
• Ability to lead by example, believe in a strong team culture and set the scene for high performance

• Your team and working environment:

• Working a fast paced team environment
• Shifts will be during the day, evening and weekend
• Must be legally eligible to work in the UK. The hotel is unable to assist candidates in obtaining UK work authorization

• Our commitment to Diversity & Inclusion:

  We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What is in it for you:

• Very competitive equal share of TRONC based on hours worked
• Gratuities on top of salary and TRONC
• WSET Training – globally recognised education and qualifications in Wines, Spirits and Sake
• Free Staff Canteen
• 50% off F&B outlets
• Free colleague shuttle bus to and from St. Andrews
• Free membership to gym and pool area
• Employee benefit card offering discounted rates in Accor worldwide
• Discounted B&B stays
• Discounted Spa treatments
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet