- Full-Time
- Permanent
- Wellness & Recreation
- ACCOR
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Sofitel Al Hamra Beach Resort, Ras Al-Khaimah, United Arab Emirates
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REF66834I
Spa Therapist
Region
Luxury & Lifestyle
Sofitel Al Hamra Beach Resort
- Provide guests with thorough and knowledgeable range of spa treatments using professional draping techniques.
- Escort all guests to changing rooms, retail/relaxation area or next appointment.
- Greet all arriving and departing guests in treatment areas by name.
- Receive and respond to all guests concerns, comments or complaints with discretion and urgency.
- Advise all incoming guests of treatment procedures, special instructions and billing information.
- Communicate guest request preferences to relevant departments and co-workers.
- Provide respect, sensitivity and concern for guests needs with a professional and pleasant manner.
- Maintain positive guest relations at all times, including in-house, external, residents and telephone enquiries.
- Accommodate VIP guest preferences.
- Practice professionalism in every situation with management, guests and Heartists, treating each person with respect and integrity.
- Maintain the confidentiality policy for all guests and Heartists.
- Maintain guest history files.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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