At Vie Spa, we are passionate about creating unforgettable experiences that soothe the spirit and rejuvenate the soul. Located within the Pullman Port Douglas Sea Temple Resort & Spa, part of the world's largest hospitality group Accor, our award-winning spa offers a tranquil haven in one of Australia's most breathtaking destinations.
At Vie Spa at Pullman Port Douglas Sea Temple Resort & Spa
- You will be working with two leading natural beauty brands – iKOU and Pevonia
- Access to paid training from both product suppliers and our exceptional in-house Trainer
- The opportunity to learn, upskill, and grow your beauty career
- Luxurious facilities, including eight treatment rooms, two Vichy shower rooms, couple’s suites, and electric massage beds in every room
- A warm and welcoming environment where genuine service and guest care come first
- Being part of Accor's global network, with endless career pathways and benefits
Purpose
As a Spa Therapist, your primary focus lies in curating a profoundly calming and tranquil experience for our guests. Your commitment to exceptional customer service, combined with your expertise as a Spa Therapist, ensures all guests receive personalised care that is deeply oriented towards their relaxation and well-being.
Primary Responsibilities:
- Deliver a variety of pampering experiences, from soothing relaxation sessions and comforting pregnancy massages to rejuvenating hot stone treatments, refreshing facials, invigorating body therapies, indulgent pedicures, and exciting spa packages
- Develop a strong understanding of the spa's products and the wide range of treatments and services we offer
- Provide exceptional customer service to our valued guests, all while maintaining a professional charm
- Maintain the spa's inner and outer sanctuaries in impeccable, spic-and-span, and oh-so-inviting conditions, including keeping our stock of linen and supplies plentiful, ensuring we are always prepared
- Seamlessly handle appointments, payments, and those essential administrative tasks, making it all look like a breeze
- Exude confidence as you dazzle our guests with personalised home care recommendations and effortlessly meet those retail targets
Skills & Experience
- Hold a Diploma or Cert IV in Beauty Therapy or Massage, showcasing dedication to professional qualifications
- Exemplify impeccable grooming, presentation and have a thoughtful communication style
- Possess expert time management skills, with the ability to customise treatments for each guest's unique needs
- Maintain composure and agility under pressure
- Bring a proactive, positive attitude, complemented by Hotel / Resort Spa experience, and be available for weekend and late-shift flexibility to meet guest needs
Accor Benefits
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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