Spa Therapist

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

For guests seeking rejuvenation, inspiration and personalized attention, Fairmont Banff Springs offers a wide selection of luxurious Spa experiences. Your care and professionalism as a Registered Massage Therapist shows our guests that they are unique and valued – and you will take pride in knowing that your competencies help them feel their very best.

Starting Rate: $16.55

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $17.55

Compensation can reflect $55-70 per hour depending on services that are being performed. 

Job Duties Include:

Reporting to the Massage Manager, responsibilities and essential job functions include but are not limited to the following:

• Consistently offers professional, engaging and friendly service
• Perform all 30, 45, 60, 90 and 120 minute massage and body treatments, as certified/trained to do.
• Ensure individualized guest service through acknowledging and responding to needs and expectations.
• Maintain clean and neat work environment at all times, ensuring all equipment in safe working order.
• Maintain an ample supply of massage oils, towels, sheets, and other necessary supplies in a neat and orderly fashion within the massage work area
• Maintain current professional licenses, CPR, First Aid.
• Participate in in-house training opportunities in our professional product lines and extend homecare including retail suggestions to our clientele

Your Skills & Qualifications:

• Previous experience in a Spa preferred
• Certificate from accredited school of Body Work
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Constant standing/walking throughout shift and must be able to lift and carry 20+ lbs

Physical Aspects of Position (include but are not limited to):

• Lifting -Under 20lbs 10% of work time.
• Pushing -35lbs pressure through wrists 80% of work time.
• Motions -Bending, standing, reaching, and working with hands, arms, and fingers continuously throughout workday.
• Work Environment -Indoors, with very limited exposure to sunlight.    

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

At Fairmont Banff Springs, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.

Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com

APPLY TODAY: For more information on working and living in at Fairmont Banff Springs, please visit www.banffspringsjobs.com