Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
- Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and our Diversity & Inclusion initiatives
- Competitive and flexible Health Care Benefit Plans to meet you and your family’s unique needs Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions
Job Description
What you will be doing: Reporting to the Spa Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, engaging and friendly service
- Provide a warm and sincere welcome to guests, providing a tour of the Spa facilities
- Oversee the cleanliness and the daily upkeep of the pool, pool area, cabanas and restrooms
- Ensure an adequate supply of towels available
- Monitor lounge chair assignment and availability, changing over lounge chair coverings between use
- Answer guests questions and assist as needed; including providing water, sunscreen, and cleaning sunglasses
- Support the Spa Café Food & Beverage Team as needed
- Follow department policies, procedures and service standards
- Follow all health and safety policies
- Other duties as assigned
Rate of Pay: $26.00 per hour
Qualifications
Your experience and skills include: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Previous customer service experience preferred
- Good command of the English Language
- Service focused personality and passion for hospitality
- Works well under pressure in a fast paced environment
- Ability to lift, carry, push, pull up to 50 lbs
- Ability to work cohesively as part of a team
- Ability to organize and prioritize based on guest needs to maintain team flow and efficiency
- Ability to focus attention on guests needs, remaining calm and courteous at all time
Additional Information
Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others.
Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
