Spa Manager - SO/ Sotogrande

SO/ Sotogrande is a tribute to fashion and design, gastronomy, wellness and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the welcoming spirit and essence of the old Cortijo de Santa María de la Higuera, making it an idyllic place where families and friends celebrate life, enjoy serenity and a healthy, contemporary lifestyle together.

It is the preferred destination on the Costa del Sol for golf lovers, enjoying a privileged location surrounded by the 7 best golf courses in Europe. It has 152 rooms and 36 suites and exceptional facilities among which you can enjoy: 3 outdoor swimming pools, private gardens, Kid's Club, 3,500 m2 of spa and fitness and luminous event rooms with views. Its gastronomic offer consists of 5 Restaurants & Bars, where you can enjoy the traditional flavors of Andalusia, proposals with a renewed vision and signature cocktails.

SO/ Sotogrande, a luxury resort located in the beautiful Sotogrande, Spain, is seeking a dynamic and experienced Spa Manager to lead our world-class wellness facility. As the Spa Manager, you will be responsible for overseeing all aspects of our spa operations, ensuring exceptional guest experiences, and driving the success of our wellness offerings.

• Manage daily spa operations, including treatment scheduling, facility maintenance, and inventory control
• Lead, motivate, and supervise a team of spa professionals, fostering a culture of excellence and continuous improvement
• Develop and implement innovative spa programs and services to enhance guest satisfaction and drive revenue
• Ensure compliance with health and safety regulations, maintaining the highest standards of hygiene and cleanliness
• Manage financial aspects of the spa, including budgeting, forecasting, and cost control
• Collaborate with other departments to create seamless guest experiences and promote spa services throughout the resort
• Stay current with industry trends and best practices, continuously improving spa offerings and operational efficiency
• Handle guest inquiries, feedback, and concerns, ensuring prompt resolution and maintaining high levels of customer satisfaction
• Develop and maintain relationships with product vendors and service providers

• Bachelor's degree in Hospitality Management, Business Administration, or related field
• Minimum 2-3 years of experience in spa management or a related role, preferably in a luxury hospitality environment
• Proven track record in team leadership, financial management, and delivering exceptional customer service
• Strong knowledge of spa operations, treatments, and wellness practices
• Excellent organizational and time management skills
• Proficiency in spa management software and Microsoft Office suite
• Outstanding communication and interpersonal skills, with the ability to interact effectively with guests, team members, and stakeholders
• Spa management certification preferred
• Fluency in English and Spanish, other languages is a plus
• Familiarity with luxury hospitality standards and current wellness industry trends
• Ability to work flexible hours, including weekends and holidays, as required

Attractive incentive plan.
Significant discounts on Hotel services.
Discounts in Accor group hotels and collaborating companies.