- Full-Time
- Permanent
- MONDRIAN
- Wellness & Recreation
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MONDRIAN MONDRIAN DOHA, Doha, Qatar
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REF49766E
SPA Manager
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.
What do we expect from you?
Under the general guidance of the Rooms Division Manager or any other authorized by the management, The Spa Manager will manage the Spa operations to successfully achieve sales goals, business objectives, and overall spa profitability. Monitor and control expenses and execute strategic business plans. Plan and coordinate the activities of staff to ensure maximum productivity and efficient utilization of resources. Recruit and hire qualified talent in accordance with established procedures and staffing needs. Ensure high customer service standards and positively influence and motivate staff. Provide leadership and opportunities for spa growth and individual skill enhancement. Communicate with General Managers to ensure that operational needs are addressed in a timely manner. Implement inventory control procedures, quality control measures. Review financial data, perform administrative functions and complete reports accurately and on time
How your day looks like:
- Manage and oversee spa operations to ensure successful achievement of overall business goals and objectives.
- Establish long range strategies and develop standards to measure service/sales performance and individual productivity.
- Assess the market for qualified technician/therapist and front desk candidates and direct effective recruiting techniques to attract and hire talented staff.
- Develop and maintain cooperation and teamwork within the spa, placing a high emphasis on customer service/satisfaction.
- Train and motivate staff, communicate performance expectations and develop specific goals/objectives.
- Interact with Hotel departments and participate in meetings as appropriate.
- Establish spa goals and objectives, monitor performance and provide timely follow-through.
- Recruit, train, develop and motivate staff to maintain teamwork and ensure maximum service/retail sales results.
- Monitor and control payroll/operating expenses to successfully achieve spa profit plan.
- Implement inventory control procedures to ensure that adequate stock levels are maintained.
- Plan, organize and monitor all packages and promotions
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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