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  1. Full-Time
  2. Permanent
  3. Wellness & Recreation
  4. ACCOR

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Elysium Noosa Resort - MGallery Collection, Noosa Heads, Australia

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REF89065O

Spa Manager

Region

Luxury & Lifestyle


Company Description

Are you a refined leader with a passion for wellness, service excellence, and commercial performance?

An exceptional opportunity exists for an experienced Spa Manager to lead a beautifully appointed spa within a prestigious 5-star resort in Noosa. This role requires a sophisticated operator who understands both the art of luxury hospitality and the science of spa profitability.

This is not a “hands-on therapist” role, it is a strategic leadership position for someone who can elevate guest experience, team culture, and financial outcomes simultaneously.


Job Description

Reporting to the Director of Spa & Wellness, you will oversee all day-to-day spa operations while driving performance, standards, and guest satisfaction.

You will be responsible for:

  • Leading, mentoring and developing a high-performing spa team
  • Driving revenue growth and achieving monthly KPIs
  • Managing rosters, labour cost control and productivity benchmarks
  • Retail strategy and sales performance
  • Maintaining Forbes / 5-star service standards
  • Guest journey oversight and service recovery
  • Stock management and supplier relationships
  • Supporting wellness programming and activations
  • Ensuring compliance, hygiene, and operational excellence

Qualifications

About You

You are:

  • An experienced Spa Manager or Assistant Spa Manager in a luxury environment
  • Commercially astute with strong financial literacy
  • Confident managing KPIs, payroll percentages, and retail conversion
  • A natural leader who builds culture, not just rosters
  • Immaculate in presentation and communication
  • Calm under pressure and solution-focused
  • Passionate about wellness, service artistry, and guest experience

Essential:

  • Minimum 3–5 years leadership experience in a premium spa
  • Strong knowledge of spa booking systems
  • Proven track record of driving revenue and retail performance

Additional Information

  • 30% discount on food and beverage at Accor properties worldwide

  • Generous accommodation discounts across 4,500+ properties in over 110 countries

  • Career mobility across Accor’s global brand portfolio

  • Ongoing training and professional development opportunities

  • A strong commitment to diversity and inclusion, with a focus on promoting diverse talent

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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