Spa & Wellness Manager (Pre-Opening)

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

The Spa & Wellness Manager will be in charge of opening of the hotel's wellness facility, and managing the operation and business sides of the facility

Key Responsibilities;

• To provide strategic leadership and direct operations to ensure the spa department achieves its goals and effectively contributes to the guest experience whilst maintaining the Brand Standards.
• Strategically direct the progress and performance of the business through sales and marketing and take ownership and responsibility in order to ensure maximum revenue.
• Hire, train, and lead team members to be conversant in the business objectives.
• Prepare department’s operational budget and forecast.
• Develop spa and wellness programs for our guests.
• Establish, direct and maintain the standards of Spa’s etiquette and service in all interactions with guests and employees.
• Maintain current knowledge of all spa/wellness services, pricings, offerings, schedules, specials and other services provided.
• Ensure consistent spa/wellness experience development to ensure that innovation and uniqueness is maintained.
• Monitor and analyze the products and services of competitive spas, to maintain a competitive advantage.
• Review all guest feedback results to implement improvements and ensure guest satisfaction.
• Practice methods, which comply with health and hygiene guidelines and ensure cleanliness meets Standard Operating Procedures in all areas of the spa areas.

• Degree in Hospitality / Wellness or similar field.
• 5 years experience in similar role.’
• Certificate in an alternative wellness practice i.e. homeopathy, naturopathy, TCM etc.
• A creative and inventive manager who operates in a space where there is no box.
• Experience with integrated wellness approaches / working models.
• Sports and body/mind practice techniques.

Your team and working environment:

• At Accor, we are Heartists!  Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists
• Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.  

We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!