Company Description
Who We Are:
Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.
Job Description
Our philosophy is simple: Make It Count—in every creation and every guest experience. As Pastry Bake Shop Sous Chef, you’ll play a key role in our Michelin One Key award-winning team, leading with creativity, precision, and passion. Partnering with Senior Leadership, you’ll oversee daily pastry and bakery operations, inspire your team through mentorship and example, and ensure every item reflects our uncompromising standards of excellence.
Competitive Salary: $73,000- $74,600 gross annually, based on previous experience & education
Job Duties Include:
Reporting to the Executive Pastry Chef or Senior Chefs, responsibilities and essential job functions include but are not limited to the following:
Pastry & Bakery Production: Oversee daily production of artisan breads, rolls, muffins, and other baked goods, including hand-shaping dough, maintaining sourdough starters, and ensuring consistency, quality, and adherence to standard recipes.
Culinary Excellence & Menu Development: Conduct daily line checks, ensure proper preparation and presentation, manage guest allergies and dietary restrictions, and support dessert menu development, recipe maintenance, and seasonal menu implementation.
Team Leadership & Development: Lead daily shift briefings, provide real-time coaching and performance feedback, conduct personal development interviews, and support team member growth while upholding Fairmont’s culinary, grooming, hygiene, and food safety standards.
Operational & Financial Management: Prepare weekly staff schedules based on forecasts and budgets, manage daily payroll through Dayforce, monitor inventory, place orders through BirchStreet, and contribute to menu engineering and strategies that maximize Food & Beverage revenue.
Food Safety, Compliance & Collaboration: Conduct internal food safety audits, complete daily EHCO program requirements, ensure equipment is maintained and repairs are addressed promptly, monitor industry trends, collaborate with Food & Beverage and Stewarding, and respond professionally to guest feedback.
Qualifications
Your Skills & Qualifications:
- Minimum of 4 years of culinary leadership experience, preferably in a luxury setting or large kitchen environment
- Red Seal Certification (Journeyperson’s papers) or recognized international equivalent required; candidates without Red Seal may alternatively complete Rouxbe Culinary Foundations Level 1 & 2, and introduction to Bakery & Pastry within the first 6 months of employment
- Knowledge of how to work with Sugar, Chocolate, Marzipan, Wedding Cakes, and all Bakery aspects.
- Skilled in celebration cake construction and professional icing techniques
- Knowledge of various doughs.
- Worked with laminated doughs; able to form Danish and croissants.
- Valid Canadian Food Handling Certification
- Creative mindset with a passion for quality and innovation
- Proficient in computer programs, including Word, Excel, and PowerPoint
- Strong knowledge of financials, including labor and food cost management
- Commitment to sustainability and responsible sourcing practices
- Excellent leadership, organizational, time management, and communication skills
Additional Information
Job Perks & Benefits:
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
- Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
- Subsidized staff accommodation provided on-site for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com
