- Full-Time
- Permanent
- PULLMAN
- Sales & Marketing
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Pullman Cape Town City Centre, Cape Town, South Africa
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REF51153N
Social Media Executive
Region
MEA SPAC
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Scope of Position:
We are looking for a talented Social Media Executive to oversee social media initiatives for our properties in South Africa and Namibia (but not limited to). Based in Cape Town, the ideal candidate will have a deep understanding of both regional and global social media strategies, as well as experience in the hospitality industry.
Specific duties, responsibilities & Key performance areas:
Strategic Planning & Execution:
- Ensure consistent brand voice and visual identity across social media platforms for multiple hotel brands.
- Develop and implement social media strategies aligned with global marketing objectives while considering local market trends, seasonal events, and cultural nuances.
- Collaborate with hotel teams, as well as PR agencies, digital marketing, and partners, to integrate social media strategies with broader brand campaigns.
- Stay informed on platform updates, social media trends, and algorithm changes relevant to the hospitality and travel sectors.
Content Creation & community management:
- Coordinate content creation efforts, including photoshoots and video production, ensuring brand alignment and creative excellence for properties in these regions.
- Collaborate with influencers and content creators, managing campaigns that maximise ROI while maintaining consistency across properties.
- Utilise image library to develop and manage regional content calendars, scheduling timely posts aligned with local and global brand campaigns and seasonal events.
- Craft engaging social media copy to increase visibility and engagement.
- Act as the primary social media contact for hotel teams in the region, coordinating updates and ensuring clear communication between internal departments and external agencies.
Analytics & Reporting:
- Utilise social media management tools to track, analyse, and report on performance.
- Prepare monthly reports that assess organic social media performance, offering recommendations to improve engagement and reach across platforms.
- Bachelor’s degree in Media, Marketing, Communications, or a related field.
- 3-5 years of experience managing social media for multiple brands, ideally within the hospitality industry or for an agency.
- Proficiency in major social media platforms (Instagram, Facebook, LinkedIn) and social media management tools (Sprout Social, Hootsuite, etc.).
- Solid understanding of analytics tools and reporting dashboards (GA4, Looker Studio).
- Excellent written and verbal communication skills, with full fluency in English.
- Ability to manage multiple projects across different regions, with exceptional organisational skills.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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