- Full-Time
- Permanent
- SLS
- Rooms
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SLS Dubai Hotel & Residences, Dubai, United Arab Emirates
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REF51257Y
Sky Lounge Agent
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.
Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.
A wondrous and striking landmark in Downtown District, designed by the award- winning architects Aedas and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.
- Greet and welcome guests upon arrival providing personalized support to ensure a seamless experience.
- Ensure food and beverage stations are stocked and replenished throughout the day.
- Handle guest complaints with professionalism and empathy, resolving them in a timely manner.
- Maintain records of guest usage and preferences.
- Assist with any necessary paperwork or administrative duties for lounge operations.
- Problem-solving skills to address any issues or requests from guests.
- Friendly, approachable, and professional demeanor.
- Good verbal and written communication skills, especially in a multicultural and international environment.
- Ability to handle inquiries, complaints, or special requests efficiently and diplomatically.
- Ability to juggle multiple tasks, such as assisting guests, monitoring lounge facilities, and managing daily operations.
- Time management skills to handle peak periods efficiently.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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